Senior Manager, Global GTM Strategy & Enablement - Uber for Business

About The Role

We are seeking a Senior Manager, Global GTM Strategy & Enablement to drive the development, execution, and optimization of strategic initiatives and enablement programs that enhance sales effectiveness, customer success, and revenue growth at Uber for Business. This leader will play a critical role in empowering our global sales team with the knowledge, skills, processes, and tools necessary to excel in their roles while ensuring a world-class customer experience that drives retention and growth.

This role will work cross-functionally with key stakeholders, including Sales Leadership, Product Marketing, Revenue Operations, Customer Success, Finance, and Legal, to define best-in-class sales behaviors, optimize enablement strategies, and implement scalable processes.

What You'll Do

GTM Strategy:

• Develop and implement GTM strategies to optimize revenue growth, customer acquisition, and market expansion
• Provide recommendations on org design, team structures, and scaling strategies to maximize efficiency and impact
• Drive operational efficiency by evaluating and improving sales and marketing tech stack, processes, and workflows.
  
  

Sales Enablement Strategy & Execution:

• Manage a team of sales enablement professionals that are responsible for developing, launching, and optimizing sales enablement programs (including onboarding, continuing education, and skill development) that enhance productivity and effectiveness
• Support the global implementation and adoption of enablement tools and AI-driven solutions to improve sales efficiency.
• Design and facilitate large scale in person and virtual events, including SKO, President's Club incentives, and new hire bootcamps.
• Measure and analyze program effectiveness, leveraging data-driven insights to refine and enhance initiatives.
• Manage internal communication strategies to ensure sales teams receive relevant, actionable information in a timely manner.
  
  

Cross-Functional Leadership & Stakeholder Management:

• Collaborate with Revenue Operations, Product Marketing, Sales, and Finance to align sales enablement and customer success efforts with business goals.
• Influence key stakeholders and drive organizational alignment on enablement strategies, success metrics, and operational best practices.
• Act as an advocate for sales and customer success, ensuring their needs are represented across internal teams.
  
  

Basic Qualifications

• 8 years of experience in sales enablement and/or customer success strategy & operations within a B2B or enterprise SaaS environment.
• Expert-level facilitation and presentation skills with experience leading training sessions and workshops for sales teams.
• Background in revenue operations with a focus on go-to-market execution
• Strong experience in sales enablement tooling and AI-driven enablement solution
  
  

Preferred Qualifications

• Experience leading and managing a team across multiple global regions
• Expert-level facilitation and presentation skills with experience leading training sessions and workshops for sales teams.
• Strong stakeholder management and executive engagement skills with the ability to influence senior level decision makers
• Exceptional analytical and problem-solving skills, experience working with large data sets synthesizing into business insights
• Strong verbal and written communication skills, with experience creating impactful enablement content.
• Experience in customer success operations with a strong understanding of retention, growth, and expansion strategies
  
  

For Chicago, IL-based roles: The base salary range for this role is USD$167,000 per year - USD$186,000 per year. For Dallas, TX-based roles: The base salary range for this role is USD$167,000 per year - USD$186,000 per year. For New York, NY-based roles: The base salary range for this role is USD$186,000 per year - USD$207,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$186,000 per year - USD$207,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.