What are the responsibilities and job description for the Secretary position at UBMD Orthopaedics & Sports Medicine?
Job Description
Job Description
UBMD Orthopaedics & Sports Medicine is seeking hardworking and passionate individuals for our Medical Administration / Secretary positions. The medical administration / secretary role will create a great first impression for patients; setting the tone for patients to have a good experience with his / her doctor. Patient care is our main focus and our ideal candidate will be compassionate and empathetic. The Medical Administration / Secretary position dictates high level responsibility and accountability, individuals who are confident in their communication and administrative abilities are strongly encouraged to apply.
Medent experience is preferred but not mandatory.
JOB SUMMARY
The medical administration / secretary position supports medical staff including physicians, physicians assistants etc. The role requires an administrative professional who is detail oriented, responsible, dependable, efficient, and has the ability to multi task while remaining courteous, informative, and empathetic towards patients. Travel to several of the office locations may be required.
DUTIES
Rooming patients / checking patients out – generating work notes, orders, etc. based on the providers directive; schedule follow up appointments; coordinate imaging studies, consults, etc.
Assists patients in booking follow up appointments
Answers and directs incoming calls promptly and appropriately; listen and return voicemails.
Schedule Surgeries following proper procedure. Call Surgery patients to confirm surgery times & pre-op instructions
Prep Surgery charts – making sure they are complete with the required pre-op reports & faxed to the appropriate facility; Fax surgery consents and pre-op orders where required.
Insurance and workers comp authorizations and verification's.
Ensures patient has signed any required documents including HIPAA and Financial Policies
Verifies patient demographic information is complete and correct including address, phone number, email, pharmacy, referring Doctor and PCP information and ensures required “Meaningful Use” fields are complete. Changes the location and doctor patient is seeing as applicable.
Reviews all patient forms for accuracy and completion according to office policies prior to accepting. Demographic & medical history forms to be updated with change or annually.
Verifies the date on x-ray orders. Asks patients if they are bringing outside films on cd
Respects and protects the confidentiality of all patient and Company information through the adherence of all HIPAA guidelines and regulations
Review & distribute daily progress notes to primary doctors and referring doctors
Manage provider schedules, Serve as the point of contact for the office, Assist the provider with other responsibilities as requested
Assumes other responsibilities as requested
Qualifications
Education Requirements
High School Diploma or equivalent required.
Experience Requirements
Medical Terminology.
Healthcare environment.
Medent experience preferred.
Skills and Competencies Requirements
Excellent communication and customer service skills required. Must be able to multi-task and desire to work in a fast-paced, team-oriented environment.
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