Business Systems Analyst and Project Manager

Under the general supervision of the Assistant Director, Business Intelligence and Project Management Office, this position will provide business systems analysis, research, advanced training, and technical support on projects that provide technology solutions, business intelligence, or portfolio and project management-related needs.

Collaborate with business stakeholders to elicit, document, and analyze business requirements and objectives. Define and analyze business practices, processes, and problems, translating client requirements into workable models. Conduct data analysis to identify trends, patterns, and insights that drive informed decision-making.

Research, recommend, and provide design solutions that satisfy user requirements and optimize business processes and systems to enhance efficiency and productivity while addressing higher-level divisional needs. Participate in the design and implementation of solutions to address business challenges, testing both technical and business compatibility.

Prepare detailed reports, recommendations, and presentations for senior management. Assist in the development of business cases and cost-benefit analysis for proposed projects. Prepare general and detailed work plans, provide technical training, documentation, guidance, and support to clients.

Plan and conduct end-user acceptance testing; develop training materials for system/process implementation. Lead change management efforts related to assigned projects.

Project Management Responsibilities

Lead and manage cross-functional teams that involve multiple projects simultaneously, from initiation to closure, ensuring adherence to project timelines, scope, and desired outcomes. Act as project consultant for the division to ensure project management standards are adopted.

Develop comprehensive project plans, including defining objectives, deliverables, resource requirements, and timelines. Monitor project progress, identify and mitigate risks, and provide regular status updates to stakeholders. Collaborate with cross-functional teams to ensure effective project communication and alignment.

Foster a culture of continuous improvement by optimizing project management processes and best practices. Identify and implement key performance indicators (KPIs) to evaluate project success.

UC Davis Continuing and Professional Education

This position will be part of UC Davis Continuing and Professional Education, which is the lifelong learning arm of the university. The division maintains the most diverse portfolio on the campus, with programs spanning pre-college, professional continuing education, workforce development, international academic and cultural exchange, and training services for corporate and agency partners.

The successful candidate will have excellent analytical skills, experience in business systems analysis, and strong project management skills. They will also have excellent interpersonal, oral, and written communication skills, including diplomacy and the ability to explain complex technical and conceptual information to individuals of varying technical expertise.

Requirements

• Bachelor's degree in a related field or discipline and/or equivalent training or relevant work experience
• Experience in business systems analysis, using analytical, problem-solving, and management skills to independently research, develop, take ownership of, and confidently recommend technical solutions to complex problems and issues
• Experience gathering and documenting business requirements from multiple, cross-functional stakeholders using appropriate methodologies
• Experience working as a project manager and leading project teams
• Experience providing technical training, documentation, guidance, and support to clients

Preferred Qualifications

• Business Analysis Certification
• Project Management Certification
• Experience using Tableau, or another Data Visualization application
• Experience using Destiny One student management software
• Experience in quality assurance, user acceptance testing, and monitoring of key performance indicators as part of project implementation and change management