What are the responsibilities and job description for the Customer Service/Collections Representative position at UCB, Inc. (Jeffersonville, IN)?
HOURLY PAY PLUS MONTHLY BONUS!!
Join United Collection Bureau's January 27, 2025 new hire class as a Call Center Customer Service/Collections Representative. Located in the River Ridge office park in Jeffersonville, IN, UCB has been serving the financial industry since 1959 and still growing. As a Call Center Collection Representative you will work with consumers to find the best financial solutions for their situation. Join the UCB team today to receive paid training and an excellent benefits package. At UCB you are part of an inclusive team which is supportive and encouraging, ensuring you are set up for success for professional growth!
Job Duties:
- Conduct friendly and professional inbound and outbound phone calls
- Inform consumers of their current account status
- Assist consumers in finding the best financial solutions
- Provide accurate record of consumer calls through account documentation
- Maintain a high level of professionalism and empathy in all customer interactions.
Preferred Skills:
- Basic Computer Knowledge
- Phone Etiquette
- Self-Motivated
- Goal Oriented
- Excellent Attendance
Required:
- High School Diploma
- Ability to pass a background check - clear of felonies or charges involving theft
Hours of Operation & Location:
Monday-Friday, 8am-4pm or 9am-5pm with the exception of one night from 1pm-9pm once a week.
UCB provided the following inclusive hiring information:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
- Inclusive of minority and disadvantaged groups
- LGBTQ friendly workplace
- Age-inclusive
Job Type: Full-time
Pay: $16.00 per hour PLUS monthly bonus
***UCB, Inc. is operating in-office, and will be for the foreseeable future.***
Job Type: Full-time
Expected hours: 35 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Referral program
- Vision insurance
Job Type: Full-time
Expected hours: 35 per week
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid sick time
- Paid time off
- Paid training
- Referral program
- Vision insurance
Work Location: In person
Salary : $16
