What are the responsibilities and job description for the Student Accounts Analyst position at UCF?
Financial Affairs :
Financial Affairs partners with our UCF community to continuously improve and deliver outstanding administrative and financial services through innovative business and technological solutions and sound fiscal stewardship.
The Opportunity :
UCF's Financial Affairs department seeks a Student Accounts Analyst to join our team! The Student Accounts Analyst provides planning, management and / or support for financial operations activities including accounting, internal controls and financial systems, budget services, internal and external auditing, procurement and payroll. The role is also responsible for student accounts, including tuition and fees, bill payment, tax credits, and financial aid disbursement.
Responsibilities :
Serves as the university liaison, invoicing Guild for various organizations using Guild and university platforms. Communicates with Guild Education, Guild-sponsored students, and other campus offices regarding changes in policy and procedure, billing, timing of billing / payment / reconciliation, and additional employer requirements. Calculates sponsored tuition and fees, digital course materials, qualified housing charges, and offsetting scholarship / grant amounts for eligible students based on sponsor requirements.
Research and respond to questions and inquiries from students, faculty, staff, and others concerning accounting entries, programs and responsibilities of Student Account Services including Guild, tuition and fee charges, waivers, Florida Prepaid, third-party billing, deferrals, direct deposit, refunding, 1098T statements, service indicators, loans and collections, and payment processes. Present tuition and fee information in a clear and concise manner to help alleviate student / parent and other third parties' misunderstandings about the student's responsibilities regarding payment of tuition and fees. Resolve elevated customer service issues that could not be resolved by other staff members.
Calculates and requests refunds back to Guild Education based on overpayments due to late application of scholarships / grants, changes in residency status, and / or late changes in tuition and fees. Calculates and requests revenue share payments to Guild Education based on current MOU with university.
Works with Federal, State and Local governmental agencies, Corporate Partners, Financial Aid, Payment Processing, Veteran's Affairs, Registrar, International Student Services, Graduate Studies, Student Development and Enrollment Services, International Governments, and outside agencies to coordinate billing and refunding activities.
Assembles, reviews, verifies, and corrects data for financial records, record receipt corrections, apply payment to charges for financial transactions and post to the general ledger. Review, verify and process group transactions to apply various charges and payments to both student and organizational accounts. Create Group Posts or posts groups as needed, reverse charges or payments per Reversal spreadsheet as needed.
Calculates and posts deferment to students' accounts and works with Office of Student Financial Assistance to ensure deferments are calculated in students' resources.
Uses discretion and independent judgment in determining methods and appropriate billing when a myriad of sources may be paying on a student account. Adheres to Federal Regulations, Florida Statutes, Privacy Act and individual agency platform security access and billing requirements. Maintains a close working relationship coordinating various functions with several agencies outside of the university.
Other job-related duties as assigned.
Minimum Qualifications :
Bachelor's or Master's degree and 0 years of relevant experience or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Click here for more information.
Preferred Qualifications :
Proficiency in Microsoft Excel, including advanced functions such as VLOOKUP and query writing.
Experience with data analysis and reporting, with the ability to interpret and present data insights effectively.
Experience with PeopleSoft Query, particularly in updating query criteria.
Ability to multitask effectively in a fast-paced environment.
Strong time management skills to prioritize tasks and meet deadlines.
Detail-oriented with a keen eye for accuracy.
Excellent communication skills, both written and verbal.
Special Instructions to the Applicants :
Hourly rate for a well-qualified candidate is expected to be in the range of $21.55 - $22.57 based on a combination of education and relevant work experience.
The classification title for this position is Student Accounts Specialist I.
This is an Auxiliary (AUX) funded position. Employment is subject to availability of funding and may cease at the time funding for this employment is depleted.
Are you ready to unleash YOUR potential?
As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, youll play an integral role at one of the most impactful universities in the country. Youll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, youll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and youll have countless rewarding experiences that go well beyond a paycheck.
Working at UCF has its perks! UCF offers :
Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
Paid time off, including annual and sick time off and paid holidays
Retirement savings options
Employee discounts, including tickets to many Orlando attractions
Education assistance
Flexible work environment
And moreFor more benefits information, view theUCF Employee Benefits Guide.
Dive into our Total Rewards Calculatorto discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.
Unless explicitly stated on the job posting, it is UCFs expectation that an employee of UCF will reside in Florida as of the date the employment begins.
LI-HYBRID
Department
Financial and Accounting - Budget - Operations
Work Schedule
Monday - Friday 8 : 00AM - 5 : 00PM Hybrid
Type of Appointment
Regular
Expected Salary
20.29 to Negotiable
Job Posting End Date
02-28-2025-12-00-AM
Equal Employment Opportunity Statement :
The University of Central Florida is an Equal Opportunity / Affirmative Action Employer including Disabled / Vets. Click on UCF's Equal Opportunity Statement to view the Presidents Statement.
The UCF affirmative action plans for qualified individuals with disabilities and protected Veterans are available for inspection in the Office of Institutional Equity, Monday through Friday, from 9 : 00 a.m. to 5 : 00 p.m., upon request.
As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request.
The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.
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Salary : $20
