What are the responsibilities and job description for the Front Desk Receptionist position at UCG Staffing?
Job Summary :
The Front Desk Receptionist serves as the first point of contact for visitors, clients, and staff, ensuring a welcoming and professional environment. This role involves managing the front desk operations, answering and directing calls, handling inquiries, and providing administrative support to ensure smooth daily operations.
Key Responsibilities :
- Front Desk Operations :
- Greet visitors and clients warmly, ensuring a positive and professional first impression.
- Manage visitor check-ins
- Handle incoming and outgoing mail and deliveries.
- Communication Management :
- Answer, screen, and direct incoming phone calls to appropriate departments.
- Respond to general inquiries via phone, email, or in person promptly and courteously.
- Communicate messages effectively to team members.
- Administrative Support :
- Assist with data entry, filing, and maintaining office records.
- Order and maintain office supplies to ensure the front office is well-stocked.
- Customer Service :
- Provide accurate information about the company’s services or products.
- Address and resolve minor complaints or escalate them to the appropriate team members.
Qualifications :
Working Conditions :
Hours : Monday-Friday, 9 AM - 4 PM.
Compensation and Benefits :
