What are the responsibilities and job description for the Service Technician position at UCI Document Solutions?
Copier Technician
Location: UCI Document Solutions
Job Type: Full-Time
Salary: Competitive Salary Based on Experience
Benefits: Simple IRA, Medical Insurance, PTO, Paid Holidays
About Us:
UCI Document Solutions is a leading provider of office equipment and technology solutions. We specialize in delivering high-quality copier and printer services to businesses of all sizes. We are looking for a skilled and motivated Copier Technician to join our team and provide excellent service to our customers.
Job Summary:
As a Copier Technician, you will be responsible for the installation, maintenance, and repair of office copiers, printers, and multifunction devices. You will troubleshoot hardware and software issues, provide technical support, and ensure optimal performance of the equipment. You may be required to deliver supplies and provide training to customers.
Key Responsibilities:
- Diagnose and repair copier, printer, and multifunction device issues, including mechanical, electrical, and software problems.
- Perform routine maintenance and preventive service on office equipment.
- Install and configure new copiers and printers at client locations.
- Respond to service calls and resolve technical issues in a timely manner.
- Provide excellent customer service and educate clients on proper equipment usage.
- Maintain inventory of parts and tools needed for repairs.
- Keep detailed records of service work performed.
- Stay up to date with the latest advances in copier and printing technology.
- Delivery of supplies.
Qualifications:
- Experience in copier, printer, or office equipment repair (Preferred).
- Strong troubleshooting and mechanical skills.
- Ability to read and interpret technical manuals and diagrams.
- Basic networking knowledge (IP addresses, drivers, connectivity issues).
- Excellent customer service and communication skills.
- Ability to work independently and manage multiple service calls.
- Valid driver’s license.
- Background, drug test, and MVR required.
- Ability to lift 75 lbs.
- High School diploma or equivalent required.
Preferred Skills (Not Required but a Plus):
- Certifications from manufacturers like Kyocera and Sharp.
- Experience with managed print services (MPS).
- IT and networking experience related to office equipment.
Why Join Us?
- Competitive pay and benefits package.
- Opportunities for training and career growth.
- Supportive team environment with a focus on quality service.
- Company vehicle provided.
How to Apply:
Interested candidates should submit their resume and a brief cover letter detailing their experience.
We look forward to welcoming a new Copier Technician to our team!
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Ability to Commute:
- Amarillo, TX 79101 (Required)
Ability to Relocate:
- Amarillo, TX 79101: Relocate before starting work (Required)
Willingness to travel:
- 25% (Preferred)
Work Location: In person
Salary : $17 - $22