What are the responsibilities and job description for the Front Office Supervisor - Santa Monica Family Health Center position at UCLA Health?
DescriptionAre you a natural leader who thrives in a fast-paced, patient-centered environment? Our UCLA Family Health Center clinic in Santa Monica is looking for an enthusiastic and skilled Front Office Supervisor to join our team and make a lasting impact on the quality of service we provide. In this role, you will : Manage and Inspire Your Team : Train, assess performance, coach, schedule, and supervise administrative staff while fostering a culture of positivity and excellence.Streamline Office Operations : Oversee office and material management, manage providers' schedules, and ensure the clinic runs efficiently and effectively. Provide direct assistance to the Practice Manager for all aspects of clinical operations, including special projects and financial management.Be a Hands-On Leader : Provide back-up assistance to the administrative staff and the Practice Manager, ensuring smooth operations at all times. Lead the management of patient appointments, check-in process, insurance verifications, billing, and authorizations.This is your opportunity to step into a leadership position at one of the most respected healthcare organizations in the country. Join a team dedicated to innovation, collaboration, and delivering outstanding care to our patients and their families.Salary Range : $30.56-60.82 HourlyQualificationsRequired : Minimum of two (2) years supervisory experience in a clinical setting, including organizing workflow to accomplish established objectives, training staff, and evaluating staff effectiveness.Skill in setting priorities which accurately reflect the relative importance of job responsibilities.Familiarity with surgery scheduling systems, preferably with UCLA systems / CareConnect.Working knowledge of current third party payor systems including managed care and governmental programs; familiarity with current patient billing practices.Strong organizational skills to effectively coordinate the patient care activities of the practice.Excellent interpersonal and communication skills including the ability to deal effectively with patients and staff who are under stressFamiliarity with computerized patient appointment scheduling and registration systems.Ability to follow-through with tasks under minimal supervision and ability to prioritize work effectively.Ability to organize and maintain patient records efficiently.Ability to perform under the stress of frequent interruptions and / or distractions.UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.
Salary : $31 - $61
