What are the responsibilities and job description for the Referral Coordinator | Ambulatory Services Centralized | Day position at UF Health?
Overview
Full-Time Position
8am-5pm
This position is responsible for processing referral requests for all providers practicing within the clinic module and ensuring that when needed, referral / authorization numbers are obtained for these services. Access to specialty and ancillary services is a key component of the satisfaction of our patients and referring providers. The responsibilities of this position are extremely important in meeting or exceeding customer satisfaction.
Qualifications
Age of Patients Served : All Age Groups.
Required Education : High School Diploma or GED.
Necessary Skills :
1. Knowledge of insurance plans and guidelines
2. Ability to obtain authorizations and pre-certifications from insurance plans
3. Excellent customer service skills
4. Ability to multi-task in a fast-paced environment
5. Ability to communicate effectively, both orally and in writing
6. Above average organizational skills.
Preferred Licensure / Certifications : ICD-9 and CPT coding preferred. Completion of a medical terminology course preferred.
Required Experience : One (1) year experience with third party payors. -AND- Minimum of two (2) years experience in a physician office with extensive patient registration, front desk and insurance experience and knowledge.
