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Front Desk & Gym Associate P/T evenings & weekends

UFC GYM LANCASTER
Lancaster, PA Full Time
POSTED ON 1/19/2025
AVAILABLE BEFORE 4/18/2025

The UFC GYM now is HIRING!!!  Monday - Wednesday evenings (3-10PM) & Saturdays (9AM-4PM).

The Front Desk & Gym Associate is responsible for delivering superior customer service to our UFC Gym members and guests.  This is a part-time position.  As an employee of UFC GYM you will also receive full gym membership benefits including access to all group classes.

ESSENTIAL DUTIES & RESPONSIBILITIES :

Front Desk Customer Service & Gym Maintenance

  • Open gym each weekend morning and prep to receive customers
  • Operate the POS, Smoothie Bar, Retail Area
  • Clean and maintain retail area, gym floor, and locker rooms.
  • Provide tour of gym and sign-up new members if necessary.
  • Ensures that guests and members are warmly greeted and promptly assisted
  • Ensures incoming calls are answered in a professional and efficient manner
  • Ensures proper member check-in procedures are followed
  • Assist members, guests, staff, and managers with various tasks and assignments as needed.
  • Responds effectively to member questions, requests and concerns and escalates to management immediately if unable to resolve
  • Immediately reports or escalates to management any unsafe conditions or emergency situations

Retail Associate Responsibilities

  • Become well versed in all aspects of our UFC Gym retail offering
  • Monitor retail area in order to promptly attend to prospective retail customer needs
  • Effectively offer product solutions to meet the needs of both gym members and mall customers alike
  • Ensure that retail area is clean which includes making certain product placement and presentation remains pristine
  • Assist in logging inventory of new products that arrive from suppliers
  • REQUIRED QUALIFICATIONS :

    Knowledge, skills & abilities :

  • Must be energetic and possess a very friendly, outgoing personality and positive attitude
  • Must have reliable transportation
  • Possess strong interpersonal and communication skills, including telephone etiquette
  • Possess a strong customer service focus, diplomacy and professionalism
  • Understands and follows oral and written instructions.
  • Able to multi-task and perform tasks with accuracy and attention to detail
  • Minimum certifications / educational level :

  • High school diploma or GED required
  • 1-3 Yrs of customer service and / or retail sales associate experience
  • Strong desire to work in a fast-paced fitness environment
  • This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.

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