What are the responsibilities and job description for the Front Desk & Gym Associate P/T evenings & weekends position at UFC Gym?
The UFC GYM now is HIRING!!! Monday - Wednesday evenings (3-10PM) & Saturdays (9AM-4PM).The Front Desk & Gym Associate is responsible for delivering superior customer service to our UFC Gym members and guests. This is a part-time position. As an employee of UFC GYM you will also receive full gym membership benefits including access to all group classes.ESSENTIAL DUTIES & RESPONSIBILITIES : Front Desk Customer Service & Gym Maintenance
- Open gym each weekend morning and prep to receive customers
- Operate the POS, Smoothie Bar, Retail Area
- Clean and maintain retail area, gym floor, and locker rooms.
- Provide tour of gym and sign-up new members if necessary.
- Ensures that guests and members are warmly greeted and promptly assisted
- Ensures incoming calls are answered in a professional and efficient manner
- Ensures proper member check-in procedures are followed
- Assist members, guests, staff, and managers with various tasks and assignments as needed.
- Responds effectively to member questions, requests and concerns and escalates to management immediately if unable to resolve
- Immediately reports or escalates to management any unsafe conditions or emergency situationsRetail Associate Responsibilities
- Become well versed in all aspects of our UFC Gym retail offering
- Monitor retail area in order to promptly attend to prospective retail customer needs
- Effectively offer product solutions to meet the needs of both gym members and mall customers alike
- Ensure that retail area is clean which includes making certain product placement and presentation remains pristine
- Assist in logging inventory of new products that arrive from suppliersREQUIRED QUALIFICATIONS : Knowledge, skills & abilities :
- Must be energetic and possess a very friendly, outgoing personality and positive attitude
- Must have reliable transportation
- Possess strong interpersonal and communication skills, including telephone etiquette
- Possess a strong customer service focus, diplomacy and professionalism
- Understands and follows oral and written instructions.
- Able to multi-task and perform tasks with accuracy and attention to detailMinimum certifications / educational level :
- High school diploma or GED required
- 1-3 Yrs of customer service and / or retail sales associate experience
- Strong desire to work in a fast-paced fitness environment
