What are the responsibilities and job description for the Membership associate position at UFC Gym?
UFC GYM Mission
We are the original. The world leader. The trail-blazer of MMA-inspired fitness. Rooted in authenticity, we are an extension of the Ultimate Fighting Championship® and proud to make the training programs and benefits of elite MMA athletes accessible to all, regardless of age or athletic ability.
We Offer
- Compensation package : Competitive base salary plus commission and bonus.
- Comprehensive health benefits : Full coverage for medical, dental, and vision.
- Free membership perks : Complimentary access to all our fitness centers.
- Employee discounts and special offers : Exclusive deals on fitness products and wellness services.
- Flexible scheduling tailored to your needs : Work hours that fit your personal and professional commitments.
- A fitness-focused workplace vibe : On-site fitness classes, wellness programs, and a supportive community.
- Free or discounted recertification (NASM, ACE, ISSA) : Maintain and upgrade your certifications at little to no cost.
- Expand your client base : Leverage our large member network to grow your business.
- Ongoing in-house training : Regular workshops and training sessions.
- Plus, more exciting perks : Team-building events, wellness challenges, and UFC recognition programs!
Responsibilities
- The Membership Specialist (MS) will represent UFC GYM by providing a welcoming, informative and entertaining experience for all members and guests during their visits.
- The Membership Specialist is responsible for driving potential members into the gym to deliver industry leading customer services to them as well as our current members.
- Book membership appointments through productive phone activities and meet or exceed monthly appointment goals set forth by the company.
- Ensure that 100% of guests are presented the Fitness Tour when touring guests around the gym as detailed in the Membership Specialist Playbook.
- Follow up with members that have enrolled to ensure we are exceeding expectations.
- Provide the highest level of customer service possible when communicating and interacting with guests.
- Assist in maintaining a clean and operational facility.
Qualifications
- In-depth knowledge of sales practices and techniques.
- General understanding of Fitness Industry.
- Must have good interpersonal communication skills.
- Excellent customer service skills
- Independent, self-starter with strong organizational skills.
- Must be a team player
About UFC GYM
- The ultimate Big Gym experience, UFC GYM raises the bar of what big-box gyms should offer their members.
- Members get everything they need under one roof robust cardio equipment, coach-led group classes, weightlifting and free weights, martial arts and MMA-inspired fitness training, martial arts equipment, youth programming, personal training, yoga, Pilates, and more!
Last updated : 2024-11-06
Salary : $13 - $15
