Cashier/Host (Mandarin Speaking)

Title

Cashier/Host

Report to

Restaurant Management

About Ugly Dumpling

From a modest street snack to a statement dish representing Chinese culinary culture in the world stage, the history of Xiao Long Bao (Soup Dumplings) resembles the tale of an ugly duckling turning into a swan. At Ugly Dumpling, our commitment is to go beyond its boundaries and cultivate a new gastronomic journey, with the most authentic flavors of Chinese cuisine blended with contemporary creativity and a little extra imagination. Inspired by the bustling food streets of Shanghai and the rich history of family cookbooks of old and modern Chinese cuisine, we are dedicated to reimagining those most favored local recipes by curating new, exciting, and playful experiences for our diners today. Whether it’s at our dine-in locations or our “Grab&Dip” fast-service spots, Ugly Dumpling invites you to join us in the world of exciting authentic flavors re-imagined.

Role Overview

Hosts are responsible for welcoming guests and ensuring that they are seated and receive attentive service. Their duties include maintaining a waitlist of patrons during busy meal service, passing out menus, accepting phone calls, making sure that tables are cleared and set, following established guidelines, procedures, and policies as prescribed by company standards.

Cashiers operate a cash register, communicate with customers, and assist other restaurant staff as needed. Responsibilities in this career can include processing credit card payments, accepting cash payments, breaking change, and using a point of sale (POS) system for transactions. Restaurant cashier duties also involve greeting guests, helping resolve customer complaints, and maintaining knowledge of the menu and sales policies.

Responsibilities & Duties

• Primary job function is to greet guests in a friendly, welcoming manner. Entry doors should be held open whenever possible, for arriving guests
• Seat guests at an appropriate table while engaging in casual conversation, taking into account special needs (children, high chairs, and party size). Rotating of new tables for service staff is necessary for an equitable division of the day’s work
• Menu knowledge should be extensive. Awareness and ability to describe all food, drink, and special menu items
• Answering the phone within three rings. Taking a message for management, if appropriate
• Teamwork is essential to a smooth operating work environment. Assisting servers in maintaining sections throughout the shift
• Should possess the ability to multi-task and be aware of several tables progression through the dining experience
• Cash handling: closing out of all checks in an orderly and timely fashion, upon service staff presenting payment
• Providing all departing guests with a sincere “Thank You” and invitation to return to K-Pot. Entry doors should be held open whenever possible, for departing guests. If a guest relays that an issue was present during their experience, get a manager immediately
• Ability to lift boxes occasionally up to 25lbs. Standing on one’s feet in a fast paced environment for a period of approximately 4 hours or longer
• Ensures that work areas are clean and equipment, tools, and supplies are properly stored
• Helps bus and set tables and performs side-work and cleaning duties as needed. Maybe asked to perform other related tasks or duties as deemed necessary

Qualifications

Minimum - No prior restaurant hosting experience is necessary

Preferred - 1 years prior hosting restaurant experience

Employee Perks/Benefits

• Flexible schedule
• Employee 30% off Discount
• Fun and lively work environment with potential for growth

What to wear:

• We will provide employees with two shirts
• Employees are to wear black pants and non-slip work shoes

Job Types: Full-time, Part-time

Pay: $14.25 per hour

Benefits:

• Employee discount
• Flexible schedule

Physical setting:

• Casual dining restaurant

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Edison, NJ 08817: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Cashiering (Preferred)
• Restaurant (Preferred)
• Host/hostess (Preferred)

Work Location: In person

Salary : $14