Chief Administrative Officer (Outpatient)

Heritage Oaks Hospital is part of the UHS Family of Providers which has been highly regarded as an integral part of the greater Sacramento and Northern California mental health system since 1988. Conveniently located in northern Sacramento, Heritage Oaks is a fully accredited, 125-bed acute psychiatric hospital offering a full range of individually tailored treatment services to adolescents, adults, and senior adults, including treatment for substance abuse and chemical dependency issues with drugs and alcohol. Heritage Oaks is a Medicare provider in addition to contracts with most commercial health insurance plans. We are committed to providing service excellence to all and ensuring our patients receive the optimal level of care that will be most beneficial to their health and recovery.

Website: https://heritageoakshospital.com/

This Chief Administrative Officer is responsible for the assessment, development, implementation, management and growth of outpatient services within a designated market. Under the guidance of the Regional Vice President, this position will be responsible for monitoring, supervising, and overseeing daily operations of their assigned facilities as well as collaboration on market-specific projects and initiatives.  In addition, this position will be responsible for the supervision of two Step-Down Navigators; ensuring that step-down processes are adhered to including promotion of outpatient services, patient engagement, and routine data entry. Leads efforts to grow and enhance crisis screening services in assigned territory. Works with HOPE – CSU Administrator to assess opportunities for Crisis Stabilization services and develop plans of action to implement Crisis Stabilization Units (CSU) and ensures a high level of patient care. Works closely with the CEOs of HOH and SVH to develop and operate a fully integrated system. This position will gather and evaluate data through various platforms including Midas, MS4, SharePoint, etc. in an effort to identify trends and drive development.

• Assists in the development of service lines, programs, and locations (on-site & satellite). Support programs as needed to ensure continued operation, including filling in as service provider when necessary.
• Oversees growth initiatives and the business development plan. Integrates the components of the step-down initiative, ensuring adherence to processes.
• Manages identified Key Performance Indicators for assigned market to meet Patient Safety, Care Experience, Operations & Product Departmental goals. Responsible to meet ADC goals.

Heritage Oaks offers comprehensive benefits such as:

• Competitive Compensation
• Excellent Medical, Dental, Vision, and Prescription Drug Plan
• Generous Paid Time Off
• 401(K) with company match and discounted stock plan
• Career development opportunities within UHS and its Subsidiaries
• Education Assistance
• Challenging and rewarding work environment

Education: Bachelor's Degree required. Master’s Degree in related field or higher is preferred.

Credentials: Master’s Level Clinician and/or licensed preferred. CPR or BLS certification required. 

Experience: Minimum of three (3) years experience in psychiatric/mental health field, five (5) years preferred. 

Additional Skills: Multi-location operational oversight with extensive project management experience.  Data capturing & analysis to drive development in relation to market demand. 

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

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Salary : $14