Intake Coordinator

For over 40 years The BridgeWay has been connecting with communities throughout Arkansas and beyond. The BridgeWay offers a continuum of services designed to help children, adolescents and adults who are experiencing behavioral, emotional or addictive problems that can lead to fractured lives. Our team of professionals includes board-certified child/adolescent and adult psychiatrists, licensed clinical therapists, nurses and mental health associates who are here to help people reconnect with their families, friends and employers so that they may lead productive lives. Tucked within the wooded hills of Central Arkansas, The BridgeWay is just moments away from the major highways that unite Arkansans throughout the state. Founded in 1983 and accredited by The Joint Commission, our quiet campus has retained much of the cozy charm and character that existed then.

We are currently looking for an dynamic professional to join our team. The Intake Coordinator assumes the responsibility for the coordination of an effective, efficient admission process for all patients by receiving referrals, gathering and verifying pertinent information, and completing necessary procedures to schedule patients for assessments.  Inputs statistical information into appropriate hospital systems.

Benefits for this position include:

• Challenging and rewarding work environment
• Competitive Compensation and Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match
• Career development opportunities with the facility and UHS and its 300 Subsidiaries!
• Educational Tuition Reimbursement

The BridgeWay is one of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com.

Licenses or Certifications: Current CPR and Handle with Care; offered onsite to be obtained within three (3) weeks of hire.

Total education, vocational training and experience:

• Bachelor’s Degree in Psychology, Sociology, or a related field, or high school graduate with a minimum of two years clinical experience in a psychiatric setting.
• At least 1 year experience with insurance verification/billing preferred. 

Skills and Abilities:

1. Excellent professional, organizational and communication skills.
2. Ability to assess the physical, emotional, and psychological needs of patients during intake calls
3. Good knowledge of admitting and insurance verification.
4. Effective verbal and written communication skills are required to communicate with patients, families, referral sources, community agencies, and staff. Knowledge of telephone etiquette is required.
5. Must be able to interact with patients, physicians, families and hospital personnel in a professional and empathetic manner. 
6. Demonstrates strong knowledge of computer input and skills. 
7. Knowledge of medical terminology.
8. Must have ability to work under stressful circumstances with frequent interruptions, multi-task and be detail oriented.
9. Work is of medium demand, requiring heavy telephone and personal contact with patients, referral sources, community agencies and insurance companies.

10. Excellent organizational skills

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

Salary : $14