Staffing Coordinator

SUMMARY OF JOB DUTIES: Generates, manages and updates master schedules for the Nursing and/or Social Services Department, while making adjustments as needed, according to budget constraints, census fluctuations, call outs, and pre-planned leaves of absence. Establishes and maintains a professional relationship with the administrative and clinical staff. 

JOB REQUIREMENTS

• Utilizes computer software to prepare, change and update the master schedule via Shifthound scheduling system.
• Updates Shifthound daily to reflect Call Outs, PTO, etc. .
• Monitors daily staffing report according to staffing grid.
• Prepares a 6 week schedule based on a specified staffing pattern.
• Reviews master nursing schedule for staffing deficiencies and coordinates optimal utilization of available staff.
• Replaces call outs in a prompt manner. During scheduled shifts, covers staff shortages, if any, including second shift, third shift, and weekends.
• Call ins will be handled by staffing coordinator during scheduled hours and after hours call ins will be handled by departmental shift supervisor.
• Communicates with the evening, night and weekend supervisors about all staffing issues and needs.
• Schedules orienting staff with preceptors as directed for orientation and follows through the orientation process.
• Assists in scheduling staff for CPR & HWC to ensure they maintain their current certification.
• Reviews and reconciles weekly time for nursing and social services staff and corrects in Kronos.
• Monitors staff absenteeism and tardiness and reports promptly to appropriate unit coordinator, supervisor, or department head.
• Maintains effective communication with Human Resources regarding employee concerns, changes, etc.
• Successfully completes all required trainings via in services and/or Healthstream in a timely manner

JOB QUALIFICATIONS

Education:  High School Diploma or GED, preferably an Associate’s degree in related field

Experience:  Experience and knowledge of organizing and managing the master schedule plan for clinical staffing; effective time management and organizational skills, preferably in a hospital setting and 2 years of experience.

WORK ENVIRONMENT

Effective written and oral communication skills; experience and knowledge of organizing and managing the master schedule plan for clinical staffing; effective time management and organizational skills; ability to meet deadlines and to guard information as confidential; customer service skills, word processing skills, legible handwriting, problem solving skills. Knowledge of department and personnel policies. Skill in oral and written communication, organizational skills, time management, and interpersonal skills.  Must possess knowledge of general and psychiatric nursing processes, therapeutic relationships and processes, crisis and behavior management, knowledge of hospital admissions functions, crisis intervention and risk assessment. .
Possible exposure to psychiatric patients who may exhibit violent/aggressive behavior; potential exposure to communicable diseases, blood/body fluids and other hazardous waste. Ability to exercise self-control in potentially volatile situation such as being verbally or physically confronted in a threatening or aggressive manner.  Must be able to work and concentrate amidst distractions such as noise, conversation and foot traffic. Ability to handle interruptions often and be able to move from one task to another. Must be flexible and not easily frustrated in dealing with differences of opinions. Able to assist in patient restraints and seclusions.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to have full range of mobility in upper and lower body; be able to reach overhead; be able to work in various positions, including stooping, standing, bending over, sitting, kneeling and squatting for extended periods of time; be able to lift, pull and push materials and equipment to complete assigned job tasks; and be able to frequently lift 50-100 pounds of weight throughout the assigned workday.

Ability to express and exchange ideas via spoken language or important spoken instructions to others accurately, sometimes quickly and loudly.  Hearing to perceive sound with no less than 40 db loss @ Hz,1000 Hz, and 2000 Hz with or without correction; ability to perceive detailed information through oral communication and to make fine discriminations in sound.  Perform repetitive motions with wrists, hands and fingers.

Work requires a minimum standard of visual acuity with or without correction that will enable people in the role to complete administrative and clerical tasks and visually observe patients on the unit and in therapeutic activities.  While worker may possibly be subjected to temperature changes, the worker is generally not substantially exposed to adverse environmental conditions as the work is predominantly inside.

OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

THE CAROLINA CENTER FOR BEHAVIORAL HEALTH IS COMMITTED TO SERVICE EXCELLENCE

Service Excellence is part of all we do at The Carolina Center for Behavioral Health.  Our standards include:

• Treat everyone as a guest by making a good first impression, anticipating needs and displaying service recovery skills.
• Demonstrate professionalism and excellence by looking professional, being accountable for actions and delivering excellence in our everyday work.
• Practice teamwork by participating in decision-making and process improvement, communicating effectively and focusing on the problem/issue, not the person.

EQUAL EMPLOYMENT OPPORTUNITY

The Carolina Center for Behavioral Health is committed to the principle of Equal Employment Opportunity for all employees and applicants.  It is our policy to ensure that both current and prospective employees are afforded equal employment opportunity without consideration of race, religious creed, color, national origin, nationality, ancestry, age, sex, marital status, sexual orientation or, disability in accordance with local, state and federal laws.

AMERICANS WITH DISABILITIES ACT

Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation.  The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.