Qualitative Market Research Analyst

At UL, we know why we come to work.

We have an exciting opportunity for a Qualitative Market Research Analyst at UL Standards & Engagement based in our Washington, DC office. The Qualitative Market Research Analyst will support primary market research initiatives focused on qualitative data collection and analysis to advance the mission of UL Standards & Engagement (ULSE) to make the world safer, more secure, and sustainable. The Qualitative Market Research Analyst will assist with qualitative analysis to transform data into actionable insights and recommendations, driving the success of our qualitative market research work.

Underwriters Laboratories 

At UL Standards & Engagement (ULSE) we wake up every day with a common purpose: to make the world a safer, more secure and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence. UL stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change. Satisfying? Yes. Exciting? Absolutely! 

What you’ll learn & achieve:

As the Qualitative Market Research Analyst , you will play a key role in the rapid growth of UL as you: 

• Support advancement of qualitative market research initiatives by effectively assisting with and periodically managing execution of research projects and activities.
• Apply advanced qualitative analysis techniques to extract valuable insights from research data and secondary sources to identify patterns, trends, and themes.
• Support the planning and execution of qualitative research studies and data gathering through the application of various research methodologies including focus groups, in-depth interviews, environmental scans, ethnographic research, document analysis, and literature reviews.
• Conduct qualitative analysis employing various tools including coding, scanning external sources, thematic analysis, and other relevant methods.
• Interpret research findings, convert data into actionable insights and synthesize into clear and concise summaries, reports, and presentations for a wide variety of audiences.
• Coordinate activities among internal and external contributors engaged in the execution of designated qualitative insights initiatives.
• Support the development and maintenance of internal repository of secondary data resources relevant to categories of safety science categories.
• Validate integrity of data analysis for research projects to maintain accuracy of analysis and research outcomes. Ensure projects align with established market research industry norms and maintain quality data and reporting.
• Continuously monitor industry trends, advancements in research methodologies, and emerging technologies to enhance the effectiveness and innovation of our qualitative research practices.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing networks; benchmarking state-of-the art practices; participating in professional societies.
• Contribute to department initiatives as needed.

What makes you a great fit:

While no one candidate will embody every quality, the successful candidate will bring many of the following professional competencies and personal attributes: 

• Demonstrated knowledge in qualitative research methodologies, advanced qualitative analysis techniques, and proven ability to convert data into actionable insights and strategic recommendations.
• Ability to manage interdependencies and collaborate effectively with cross-functional teams, both internally and externally, to drive initiatives and achieve shared objectives.
• Self-starter with strong project management skills and ability to work autonomously while ensuring timely and successful project completion.
• Excellent presentation and communication skills, with public speaking experience.
• High degree of curiosity to learn about the ULSE mission, impact, and areas of specialization

 Professional education and experience requirements for the role include: 

• Bachelor’s degree in business administration, market research, psychology, sociology, or related field.
• Minimum 3 years’ experience in qualitative market research methodologies and data analysis.
• Experience with qualitative data analysis software (e.g. NVivo, Dedoose) and/or knowledge management systems strongly preferred.
• Interest in consumer technology products, safety, and/or sustainability is strongly preferred

What you’ll experience working at UL:

• Mission: For UL, corporate and social responsibility isn’t new. Making the world a safer, more secure and sustainable place has been our business model for the last 128 years and is deeply ingrained in everything we do. 
• People: Ask any UL employee what they love most about working here, and you’ll almost always hear, “the people.” Going beyond what is possible is the standard at UL. We’re able to deliver the best because we employ the best. 
• Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers’ create. We’re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world. 
• Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles. 
• Total Rewards: All employees at UL Research Institutes and UL Standards & Engagement are eligible for bonus compensation. We offer comprehensive medical, dental, vision, and life insurance plans. a generous 401k matching structure of up to 5% of eligible pay. Additionally, we invest an additional 4% into your retirement saving fund after your first year of continuous employment. Depending on your role, you can work with your manager on flexible working arrangements. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off. 

Learn More:

About UL Standards & Engagement: 

UL Standards & Engagement is a nonprofit organization dedicated to advancing safety science research through the discovery and application of scientific knowledge. We conduct rigorous independent research and analyze safety data, convene experts worldwide to address risks, share knowledge through safety education and public outreach initiatives, and develop standards to guide safe commercialization of evolving technologies. We foster communities of safety, from grassroots initiatives for neighborhoods to summits of world leaders. Our organization employs collaborative and scientific approaches with partners and stakeholders to drive innovation and progress toward improving safety, security, and sustainability, ultimately enhancing societal well-being.  

Our wholly owned subsidiary, UL Solutions, advances our shared public safety mission. We fund our work through grants, the licensing of standards documents and the business activities of UL Solutions, which conducts testing, verification and certification, and provides training and advisory services, along with data-driven reporting and decision-making tools for customers around the world. 

To learn more, visit our websites UL.org and ULSE.org.