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Customer Service Representative

Ultimate Drain Cleaning & Service, LLC
Monroe, NJ Full Time
POSTED ON 4/8/2025
AVAILABLE BEFORE 6/8/2025

Ultimate Drain Cleaning & Service is a growing plumbing company, providing services throughout New Jersey. We are looking for an experienced Dispatch and Customer Service Representative, qualified with basic sales and client services knowledge.

Responsibilities

  • Communicating with customers by phone in an organized and timely manner.
  • Collaborating with management team to stay updated on new policies, services and products. ( Products and services training provided.)
  • Provide information about our products and services.
  • Provide sales and technical support.
  • Troubleshoot and resolve product issues.
  • Offer support and solutions to customers in accordance with the company's customer service policies.

Qualifications

  • Experience with plumbing products and services - preferred but not required.
  • Must have 2 years of experience in sales and customer service focusing on a consultative sales approach.
  • Strong organizational and multi-tasking skills.
  • Must have excellent communication skills.
  • Knowledge of MS Office Suite

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift
  • Day shift
  • Morning shift

Ability to Commute:

  • Monroe Township, NJ 08831 (Preferred)

Ability to Relocate:

  • Monroe Township, NJ 08831: Relocate before starting work (Preferred)

Work Location: In person

Salary : $19 - $21

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