What are the responsibilities and job description for the Primary Home Care Coordinator position at Ultimate Home Health Care and Ultimate Plus...?
Primary Home Care (PHC) Coordinator
Company Overview:
The agency is a leading home heath, home care, and hospice agency based in the Garland, TX metropolitan area. The agency provides in-home nursing, personal assistance, wound care, pain management, disease and medication monitoring, and hospice services, as well as other types of care. The combined business maintains a patient census of just over 800 that is served by 70 full time and 300 part time employees. The vast majority of the employees are licensed nurses or personal assistants.
Job Summary:
Primary Home Care is a Medicaid supported program that provides assistance with daily living to clients through the employment of attendants. The PHC (Primary Home Care) Coordinator is responsible for overall coordination of caregiving services. The position coordinates supervision of our caregiving staff, new client intake, authorizations, visit maintenance, and care with the caregiver and client. The position will report directly to the Administrator.
Job Responsibilities:
- Monitors and updates authorizations. Completes regular visit record maintenance. Directs and coordinates care; assumes responsibility for continuity, quality, and safety of services delivered in compliance with State and federal regulations
- Participate in activities relevant to services furnished. including the development of qualifications and assignment of agency personnel
- Knowledgeable of staffing patterns and work requirements
- Supervises and provides direction to subordinates, in an effort to ensure quality, compliance with Plan of Care continuity of services by appropriate home care personnel and ensure that a patient's plan of care or care plan is executed as written
- Promotes compliance with all fiscal intermediary and/or other third-party payors, through education, coaching, and other assistance as necessary
- Monitors systems and identifies problem areas to Administrator both verbally and through written reports
- Uses effective interpersonal relations and communication skills; facilitates the use of these skills by other team members to achieve desirable outcomes.
Job Qualifications:
Education: High School Diploma, Bachelors preferred
Experience: At least three years of experience in a health-related setting, such as a home and community support services agency. Primary Home Care (PHC) program experience is key. Experience with Vesta is required.
Skills: Excellent interpersonal skills and ability to communicate effectively. Demonstrates proven decision making skills. Must read, write and comprehend English. Ability to establish and maintain effective working relationships with all segments of the staff, the lay and professional public. Shall be able to read, write and comprehend English. Proficiency with Spanish and home care administration is a plus.