What are the responsibilities and job description for the Luxury Travel Advisor - Europe Specialist position at Ultimate Jet Vacation?
Europe-based candidates are welcome to apply!
Please note that this role requires availability to work on Eastern Standard Time (EST) hours to align with our team in the Miami timezone.
We are seeking a highly motivated and experienced Luxury Travel Advisor - Europe Specialist to join our team. This role involves servicing the clients of our travel agency partners, who cater to luxury clientele. As a Luxury Travel Advisor - Europe Specialist, you will be responsible for building strong relationships, creating bespoke travel itineraries, and exceeding sales targets. This individual must have strong organizational, time-management (this role is high volume), and relationship-building skills.
Responsibilities:
- Act as the primary point of contact for our partner travel agencies and their luxury travel clients, providing personalized, attentive, and informative services.
- Utilize persuasive skills and strong closing techniques to convert leads into bookings.
- Create bespoke luxury travel itineraries tailored to the client's preferences, ensuring a seamless and unforgettable travel experience.
- Exhibit strong drive and motivation to handle a high volume of leads and consistently exceed targeted goals.
- Proactively address client inquiries, resolve complaints, and manage any issues that arise during the booking and travel process, ensuring availability to clients at all times.
- Continuously build and strengthen relationships with partner agencies through effective communication, regular updates, proactive follow-ups, and engaging support, encouraging repeat bookings.
- Maintain accurate and detailed records of client interactions, travel preferences, and bookings using our internal CRM system.
- Stay up-to-date with the latest luxury travel trends, destinations, and industry developments to provide informed recommendations to clients.
Requirements:
- Must be an experienced Travel Agent, specialized in booking Europe itineraries, with 3 years of proven sales success (Europe must be your passion!)
- Have a basic understanding of Margins vs Markups
- Excellent problem-solving abilities to overcome challenges and ensure client satisfaction. You will be their main point of contact when traveling.
- Strong relationship-based sales skills, with a track record of exceeding sales targets.
- Exceptional organizational and time-management abilities to handle multiple tasks and prioritize effectively.
- A keen eye for detail and the ability to provide personalized recommendations based on client preferences.
- Proficient computer skills, including experience with CRM systems and travel reservation software.
- Ability to work independently and as part of a team, demonstrating self-motivation and initiative.
