Customer Service Representative - $20-21/hr.

Job Responsibilities:

• Manage 60-100 inbound calls daily, delivering prompt and professional customer service.
• Process new distributor contracts and ensure accurate and up-to-date information in the distributor database.
• Accurately input orders received from distributors via phone, fax, and email.
• Handle customer inquiries and resolve issues in a timely and effective manner.

Qualifications:

• At least 1 year of experience in a customer service role, ideally in a call center for a manufacturing company, handling incoming product orders.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent phone communication and interpersonal skills.
• Strong organizational abilities with great attention to detail.
• Capable of managing multiple tasks and excelling in a fast-paced environment.

Additional Info:

• Pay range: $20-21/hr.
• Schedule: 8:30 am - 5:00 pm Monday - Friday
• Location: Shakopee, MN
• Type: Contract-to-hire

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.