Sales Coordinator

A reputable client of ours located in Mahwah, NJ is currently seeking a Sales Coordinator to join their growing team. The right individual will have previous sales coordinator, customer service, or account management/order entry skills. If you are looking for a postion that offers professional growth, substancial benefits, and a great culture, then this postion is for you!

Job Title: Sales Coordinator

Job Type: Full Time, Hybrid, Permanent

Location: Mahwah, NJ

Salary: $50,000/year

Benefits: PTO, Dental, Medical, Vision, 401k, and more

Description:

• Support new business proposals through responding to RFIs, completing cross references and pricing proposals, coordinating contract redlines and responses, creating pitch presentations, etc.

• Create a master customer contract database and proactively ensure that all contract deadlines and renewals are planned for and managed to achieve business objectives.
• Receive and enter customer orders. Coordinate complex orders.
  • Ensure that international orders are correctly entered and fulfilled, including correct importation paperwork, freight terms, and freight logistics.
  • Ensure that orders for clinical studies are correctly entered and fulfilled, including regulatory compliance, custom labeling, freight terms, and freight logistics.
• Create and manage a system for providing customers with frequently requested electronic files: regulatory certifications, product imagery, marketing collateral, etc.
• Develop relationships with customer contact, providing an impeccable level of service that leads to high customer satisfaction and creates new sales opportunities.
• Build strong working relationships with a diverse group of cross-functional stakeholders to ensure that customer needs are met, and KORU can respond quickly to urgent needs: sales, business development, marketing, regulatory, operations, finance.
• Assist with product back orders and maintain a tracking method to prioritize urgent orders within Area/Region(s)
• Maintain information utilizing Microsoft Office and other programs/software.
• Maintain the highest level of confidentiality.
• Responsible for company retention policies, maintain performance documents, customer exchange documentation, regional files, etc.
• Frequently consults with business partners and field sales on function-specific policies and procedures and prepares communications, and presentations.
• Support continuous improvements of current processes and creation of new capabilities to meet future needs of the team and the business.
• Maintenance of appropriate paperwork, data entry, sales force tracing and updating accounts, organization of department files including presentations, spreadsheets, documents, and reports
• Collect data for analysis, coordinate order placement and communication to field office personnel, track returned products and work with employees to resolve issues.
• Attend company sponsored courses/training as required to maintain skills and professional development.
• Customer Service back up

For more information on this posting, please text 201.389.7329.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.