Bilingual Spanish Account Coordinator

Position : Account Coordinator

Primary Responsibilities :

• Develop and nurture strong client relationships to better understand their specific needs.
• Maintain proactive communication with clients, vendors, carriers, and internal departments.
• Address and resolve conflicts or difficult conversations with professionalism and tact.
• Respond promptly to customer inquiries and provide regular updates on issue resolution.
• Oversee service execution, anticipate potential challenges, and implement effective solutions.
• Review and analyze internal and client data, ensuring accuracy and consistency in key performance metrics.
• Support the implementation of customer pricing strategies in coordination with the account management team.
• Identify potential growth opportunities by actively engaging with clients and providing strategic insights.

Qualifications :

Additional Details :

Hybrid role : Initial two-week training in the office, then one required in-office day per month.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Salary : $20