What are the responsibilities and job description for the Customer Experience Manager position at Ultimate Staffing?
Position Overview
Ultimate Staffing Services is seeking an experienced Client Experience Manager to join their team in California. The ideal candidate will oversee event logistics and play a pivotal role in ensuring client needs are met with the highest standard of service.
About the Role
- Ensure a high-quality customer experience before, during, and after events
- Coordinate event logistics and create an operations plan that meets client needs
- Lead initiatives to enhance client satisfaction
- Represent the company as a primary point of contact for clients, vendors, and other stakeholders