What are the responsibilities and job description for the Help Desk Support Specialist position at Ultimate Staffing?
At Ultimate Staffing, we're partnering with a dynamic distribution company in Garden Grove to find the perfect candidate for their CSR/Admin role. If you possess strong customer service abilities and proficiency in Microsoft Office Suite, this could be your ideal opportunity.
Key Responsibilities:
- Providing top-notch customer support via phone, email, or in-person
- Managing orders and data entry with accuracy and efficiency
- Collaborating with the team to achieve excellent customer satisfaction ratings
Requirements:
- Bachelor's degree in Business Administration, Marketing, or related field (or equivalent work experience)
- Minimum 2 years of customer service experience in a fast-paced environment
- Excellent communication and problem-solving skills
- Familiarity with Microsoft Office Suite, particularly Excel and Word
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A supportive and diverse work environment