What are the responsibilities and job description for the Phone Support Specialist position at Ultimate Staffing?
Ultimate Staffing is seeking a Client Service Associate to join our team in the call center. As a Client Service Associate, you will be responsible for providing excellent customer service to our clients via phone.
You will work closely with our clients to understand their needs and provide solutions to their problems.
Key Responsibilities:
- Handle customer inquiries and resolve issues in a timely manner
- Provide technical support and training to clients
- Update client information in our system
- Manage client accounts and create purchase orders
Requirements:
- 2 years experience in a customer-facing role
- Strong problem-solving skills and attention to detail
- Ability to work in a team environment
