What are the responsibilities and job description for the Store Experience Director position at UMass Store?
Job Overview
We are seeking a seasoned leader to join our team as a Front End Supervisor. This role offers an exciting opportunity to develop your skills in retail management, customer service, and team leadership.
The successful candidate will be responsible for overseeing front-end operations at the Main Campus Store and UMass Downtown, as well as staffing support for offsite events. They will work closely with department managers to ensure seamless operations across all locations.
Main Responsibilities
- Leadership: Provide guidance and direction to front-end staff.
- Communication: Liaise with department managers and staff to ensure effective communication.
- Training: Develop and implement training programs for new and existing staff.
