Human Resources Generalist (Employee Relations) - UMCP

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**Join UMC Physicians: Where Employee Satisfaction Soars at 98%!**

Our Mission: To improve the quality of life for our community by providing the best patient experience for every patient.

Our Vision: To be the best place to work and the best place to receive healthcare.

UMC Physicians offers a competitive salary as well as access to a comprehensive benefits package which includes paid time off, medical/dental/vision insurance, group/voluntary life insurance, short-term and long-term disability insurance, critical illness/accident/cancer insurance, health care and dependent care flexible spending accounts, employee assistance program, and a 401(k) retirement plan with 5% company match.

Job Title: Human Resources Generalist (Employee Relations)
Department: Human Resources
Reports to: Director of Human Resources
Category: Full-Time/Exempt
Pay: Commensurate with education and experience

Work Location:

• Lubbock, Texas

Work Schedule:

• M-F 8am-5pm (occasional extended hours/weekends if required)

Job Summary:
This position serves as an HR Generalist with a wide range of knowledge and experience in human resources, with a primary focus on employee relations at UMC Physicians. Responsibilities will include developing and administering employee relations programs, administering organizational Affirmative Action/EEO programs, managing corrective action and performance management processes and programs, processing unemployment claims and appeals, advising, coaching, and training organizational leaders, and assisting with initiatives to enhance employee engagement and retention. This role will also provide support to other areas of HR as needed, including benefits administration and recruitment."

Essential Job Functions:

• Provides advice and counsel to employees and managers on the

interpretation and application of organizational policies, procedures, and
practices.

• Works with management to analyze and address employee

performance/capability related issues in the workplace.

• Advises management with corrective action process to include employee

terminations.

• Serves as HR point of contact for employee complaint and grievance

process.

• Conducts workplace investigations as needed.
• Helps to ensure organizational compliance with applicable federal, state,

and local employment related laws and regulations.

• Administers organizational Affirmative Action and EEO Programs to

include overseeing the completion and implementation of annual
Affirmative Action Plans.

• Assists with interactive process with employees to determine ADA

compliance and reasonable accommodations.

• Administers organizational performance management programs to include

90-day and annual employee evaluations.

• Assists with creation and update of organizational policies.
• Prepares reports and analysis of employee relations related activities.
• Prepares and submits regulatory reporting to include annual EEO-1 and

VETS 4212 reports.

• Responds to unemployment compensation claims and hearings through

the Texas Workforce Commission and tracks organizational results in
these areas.

• Develops and conducts management training on topics to include AA/EEO,

harassment and discrimination, employment law, FMLA, ADA, performance
management, positive employee relations, corrective actions, terminations
and personnel policies and procedures.

• Collaborates with HR team members on various HR and organizational

projects and events.

• Participates in various organizational employee engagement and

recognition events to include new employee in-processing, new employee
orientation and the annual employee banquet.

• Provides support to other areas of HR as needed include benefits

administration and recruitment.

• Performs other duties as assigned.

Education and Experience:

• Bachelor’s degree in human resource management, business

administration or related field from an accredited college or university or
equivalent combination of education, training, and experience.

• 5 years of progressive Human Resources experience to include employee

relations related experience dealing with complex workplace employment
issues as well as working with Equal Employment Opportunity/Affirmative
Action, Americans with Disabilities Act, and Family Medical Leave Act
policies and programs.

• Proficient use of Microsoft Office Suite to include (Outlook, Teams, Word,

Excel, and PowerPoint).

• 3 years of previous supervisory experience is preferred.
• Experience with ADP and Workday HR software preferred.

Preferred Licensures/Certifications/Registrations:

• SHRM Senior Certified Professional (SHRM-SCP), SHRM Certified

Professional (SHRM-CP), Senior Professional Human Resources (SPHR),
or Professional Human Resources (PHR) certification is preferred.

Skills and Abilities:

• Excellent verbal and written communication skills, organizational skills

with a strong attention to detail, analytical and decision-making skills, and
critical thinking/problem-solving skills.

• Exceptional interpersonal skills to include the ability to build and effectively

manage interpersonal relationships at all levels of the organization.

• High degree of professionalism and ability to deal with confidential

information.

• Thorough understanding of employee relations/HR and best practices, as

well as applicable federal, state, and local employment laws and
regulations.

• Demonstrated knowledge of Equal Employment Opportunity and

Affirmative Action programs and requirements.

• Ability to comprehend, interpret, and apply applicable employment related

laws, regulations, and policies and procedures.

• Strong ability to work with minimal supervision and exercise sound

judgment.

Interaction with Other Departments and Other Relationships:
The person in this role will have interactions with all departments and employees within UMC Physicians.

Physical Capabilities:
Occasionally exerts a small amount of force to lift, carry, push, pull, and move objects. Should be able to lift 10 lbs. Work involves sitting for prolonged periods of time. Requires some standing, walking, bending, stooping, and stretching. Requires normal range of hearing and eyesight to complete essential functions of the position. Must be able to transact business in person, online and/or on the telephone.

Environmental/Working Conditions:
This position is primarily subject to inside environmental and varying temperature conditions.

Direct Reports:
N/A

Limitations and disclaimer: The above job description is meant to describe the general nature of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position nor is it to be considered a contract of employment.
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