Community Manager

• Inspect all homes prior to move-in and ensure that homes are in proper condition and meet UMH standards
• Inspect all lots on a regular basis to ensure that residents comply with leases, rules and regulations
• Enforce community rules and regulations
• Maintain the community by coordinating all efforts of employees and outside contractors to consistently provide an attractive, clean and safe place to live.
• Titling of homes; follow all UMH procedures to complete title process in an accurate and timely manner
• Monitor workers on the premises; follow all guidelines to ensure workers are properly licensed, have secured permission to perform work on site, and have provided proper insurance documents before beginning any work.
• Maintain working knowledge and application of the Americans with Disabilities Act as it pertains to various aspects of the community
• Maintain working knowledge and application of the Fair Housing Act and other local laws as they pertain to the sale, rental and financing of homes in our communities

• Advertise vacancies in the community using only UMH approved templates and methods of advertising
• Utilize rental or sales promotions by securing the required approvals from the Senior VP of Rentals or the Senior VP of Sales
• Inspect rental units at the frequency required by UMH. Document inspections performed using UMH designated forms and procedures.
• Manage home sales for the community following all UMH procedures related to sales, showings, leasing and finance options

• Run credit reports and background checks for all applicants; coordinate with other departments in the company to follow application processing procedures, review screening results and make final decisions on applicants
• Monitor rent payments and take action to ensure timely rent payments by residents
• Follow UMH rent collection procedures
• Learn and adhere to state specific guidelines on commencing eviction actions against residents who are delinquent in paying their rent or in violation of community rules.
• Learn and adhere to state specific guidelines for taking necessary action with repossessions or abandoned homes
• Coordinate with UMH Legal Department and Regional manager on any payment agreements for residents
• Coordinate with accounting department on all stages of the security deposit for renters
• Coordinate with accounting department on all stages of resident collections and resident bankruptcy

• Be vigilant about costs related to work performed in the community; Utilize UMH staff and equipment whenever possible, maintain warranty documentation and submit claims for any repairs covered by warranties; obtain and compare price quotes from outside contractors and vendors.
• Avoid waste and conserve resources; use all reasonable measures to minimize utility expenses. Ensure new residents promptly transfer utilities to their name.
• Inspect lots at time of move-out; follow UMH procedures to hold residents accountable for reporting damages and the cost of damages, unpaid taxes or unpaid utility bills.
• Consistently monitor and communicate with the Regional Manager on expenses related to maintenance needs or equipment.
• Consistently monitor the community and report any potential environmental hazards.
• Immediately notify the Home Office of any incident, regardless of severity, resulting in: (1) fines; (2) personal injury to a resident, guest, employee, contractor or other individual; (3) property damage or (4) anything that is the subject of a news media report.
• Immediately report all work-related injury or illness claims to the Company’s Workers Compensation Insurance Carrier; complete OSHA logs for all incidents that qualify as a recordable case.
• Send all legal correspondence and bills to the Legal Department at the Corporate Office in a timely manner to avoid missing critical deadlines and being subject to fines.

• Supervise maintenance employees, office employees and seasonal employees as needed
• Communicate professionally and respectfully with coworkers, managers and community residents.
• Closely follow UMH procedures for managing the community
• Consistently meet UMH standards for quality and safety
• The position includes all other responsibilities that may be necessary to fulfill the duties associated with the position or as may be assigned.

• Moving throughout the community by vehicle or on foot
• Frequent use of computer, keyboard, mouse and phone during the work day.
• No heavy lifting is required.

• Occasional car travel may be required to handle work-related errands outside of the community.
• Occasional car or air travel may be required to attend local or long distance trainings or when visiting other communities.

• Full-time schedule, Monday through Friday, 40 actual hours worked per week plus an unpaid lunch break each day.
• In-person attendance is an essential function of this position.

• This is an exempt position under the Fair Labor Standards Act except in locations where employees do not meet the minimum salary threshold for exempt status.
• In locations where employees do not meet the minimum salary threshold for exempt status, this position is treated as a non-exempt position. Non-exempt employees will be eligible for overtime pay in weeks where total hours worked exceed forty hours.

• Strong customer service skills and the ability to provide the UMH standard of service
• Ability to organize and direct the workflow of employees and outside contractors
• Ability to work as part of a team as well as independently to complete job duties
• Strong time management and organizational skills
• Willingness to attend periodic trainings on procedures and laws as they pertain to the job duties of a Property Manager

UMH Properties, Inc. will explore and provide reasonable accommodations to assist any qualified individual with a disability in performing the essential functions of his/her job. Please speak with human resources should you require an accommodation or have any questions.