Accounts Receivable Manager

Accounts Receivable Manager

Naples - Distribution

POSITION OVERVIEW

The Accounts Receivable Manager is responsible for the Accounts Receivable Department in our South Branches, inclusive of reviewing the company’s receivables by assessing situations, assisting in resolving recurring customer-specific billing errors, documenting all collections activities, and submitting the daily billing to customers. It is expected to have good customer service acumen and the ability to communicate in a pleasant, helpful and courteous manner. The role will be subject to evolve and change as business needs evolve and change.

JOB RESPONSIBILITIES:

• Responsible for establishing a working knowledge of the credit principles set forth by the company Logistics.
• In this role, it is important to be comfortable working with different types of software in order to obtain the information needed. Keeping detailed notes in each account is imperative to provide a historical account of decisions, progress made, and information discovered.
• Assistance in month-end processes and preparation of reports as needed.
• Manage all receivables for the South (FL, GA and Greenville) branches.
• Assist the A/R team with any issues, disputes or as back-up as needed
• Review of A/R responsibilities and reassignment as needed for the business needs
• Handle HR related issues with the team, integrating support from your manager(s)
• Daily review of the PNC and Chase account activity, entering applicable charges, inclusive of returned checks, etc.
• Application / Posting of cash receipts on an as needed basis
• Credit Card Deposits or settlement reports on an as needed basis
• Support for all Branch Managers, Account Managers, etc. in daily responsibilities to streamline problems going forward.
• Delegating specific training for new employees or new processes with current team members.
• Monitor and act on incoming emails (including the A/R inbox) and resolve any same-day requests including but not limited to applying open credits to orders, updating accounts with tax certificates, notating customer accounts.
• Maintain communication with other departments/offices/salespersons to address areas for improvement, proactively offering solutions and implementing changes. Document billing discrepancies and resolve customer-specific recurring billing issues proactively. Nurture, build and maintain trusting, ethical and influential relationships within the organization and with team members.

REQUIREMENTS/EDUCATION AND EXPERIENCE:

• Proficient in QuickBooks.
• Syspro Knowledge is a plus.
• Prior accounts receivable and collections is a must.
• Construction/Commercial accounts receivable and collections experience is preferred.
• EXCEPTIONAL organization and planning skills
• Energetic and confident in engaging with business owners and staff
• Very strong interpersonal communication skills
• Bilingual (English/Spanish) a plus.
• Good mathematical skills with experience using Microsoft Office software with an emphasis on Outlook and Excel.
• High school diploma or equivalent required. Bachelor’s degree preferred.
• We are drug-free workplace and an EEO employer

PERSONAL ATTRIBUTES:

• Communication Skills - Verbal Communication, Listening, Negotiation, Persuasion, Writing Skills
• Critical Thinking - Adaptable, Flexible, Problem Solving, Desire to Learn
• Positive Attitude - Cooperation, Courteous, Friendly, Honest, Respectful
• Teamwork - Collaborative, Team Player, Accept Feedback, Customer Service, Emotional Intelligence, Interpersonal Skills
• Work Ethic - Multi-tasking, Organization, Time management & Efficiency, Strategic Planning, Results Oriented

WORK ENVIROMENT/PHYSICAL DEMANDS:

• This position will be completed in an office environment. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk; use hands, arms and fingers to handle and lift objects up to 20 pounds.

UMI, LLC provides equal employment opportunity for all employees and applicants without regard to an individual's race, color, sex, religion, national origin, age, disability, genetic information or marital status.