What are the responsibilities and job description for the Merchandiser position at UMI Stone?
Merchandiser
Charlotte - Distribution
POSITION OVERVIEW
The merchandiser will be an integral member of the field sales team. With a nearby support branch support, this individual will promote our brands and product lines by visiting kitchen and bath (K&B) showrooms, Fabricators, design studios in the designated region. With Corporate support, they would be responsible for the Company's promotional and sales/marketing efforts in the region.
JOB RESPONSIBILITIES:
Brand Development
- Engage business owners & other key decision makers through friendly, consistent and professional communications
- Qualify and evaluate potential showrooms for UMI displays and marketing efforts
- Identify opportunities for CR to improve the consumer experience in the marketplace Product Knowledge & Education
- Regularly conduct product informational updates, educating our retail sales partners and fabricators about CR and our lines of products.
- During these meaningful visits/discussions obtain a better understanding of their business needs and potential sales opportunities for CR.
- Customer Evaluation and categorization of all customers assigned to your region, using existing sales “intel” report to collect all information CR requires for better serve our clients and improve sales performance.
- Maintain accurate information about the customer, address, email addresses of all members of the
clients’ team and updating the information into our Inventory system.
Display maintenance and installation/deliveries and marketing collaterals
- During these meaningful visits, CR expects all displays to be in order, clean and with all samples in place, placing an order when samples are missing from our displays and making sure all of our marketing collateral are in place. Window decals, location cards, catalogs, updated price list when applicable and any other marketing initiative we have in place.
Work environment & Physical demands
- The merchandiser role is an outside field position where 80% of the time will be out on the field visiting customer, driving most of the time and part of your time will be spend internally at your assigned branch, helping customers showing slabs, assembling displays, collecting samples and supporting internal staff under supervision of the local Branch manager or the executive team.
- Merchandisers will be part of the internal staff as needed and will be part of the schedule rotating Saturday.
- Merchandisers should expect to handle heavy lifting, loading and unloading displays up to 50 pounds.
- Merchandisers will support distribution centers in their region
REQUIREMENTS/EDUCATION AND EXPERIENCE:
- EXCEPTIONAL organization and planning skills
- Energetic and confident in engaging with business owners and staff
- Very strong interpersonal communication skills
- Experience in sales, customer service or other people-oriented fields is preferred
- Ability to occasionally work extended hours on the weekend
- Must be over 21 yrs. of age and have a good driving record.
- We are drug-free workplace and an EEO employer.
PERSONAL ATTRIBUTES:
- Communication Skills – Verbal Communication, Listening, Negotiation, Persuasion, Writing Skills
- Critical Thinking – Adaptable, Flexible, Problem Solving, Desire to Learn
- Positive Attitude – Cooperation, Courteous, Friendly, Honest, Respectful
- Teamwork – Collaborative, Team Player, Accept Feedback, Customer Service, Emotional Intelligence, Interpersonal Skills
- Work Ethic – Multi-tasking, Organization, Time management & Efficiency, Strategic Planning, Results Oriented
