What are the responsibilities and job description for the Benefits Leave of Absence Consultant position at UNC Charlotte?
Administer the benefits and services for the University.
Primary Purpose of Position
Consult with employees, management, departments, governing bodies, vendors, and others regarding employee benefits and services provided, with a focus on administration of leave of absence, and team functions.
This role includes benefits administration for several types of leave of absence, to include: Family Medical Leave Act (FMLA); Paid Parental; Family Illness; Disability (short-term, extended, and long-term); and Voluntary Shared Leave Program; Bereavement, Military, Educational/Professional/Scholarly leave; and Leave without pay.
This position works with more than 4,000 faculty and staff, as well as temporary employees meeting eligibility for benefits.
This role includes benefits administration for several types of leave of absence, to include: Family Medical Leave Act (FMLA); Paid Parental; Family Illness; Disability (short-term, extended, and long-term); and Voluntary Shared Leave Program; Bereavement, Military, Educational/Professional/Scholarly leave; and Leave without pay.
This position works with more than 4,000 faculty and staff, as well as temporary employees meeting eligibility for benefits.
Summary of Position Responsibilities
Process leave cases (65%):
- Serves as subject matter expert
- Consults employees regarding eligibility, impacts to benefits and processes
- Reviews applications and determines eligibility for benefits
- Scans/files documents received and completes system entries
- Completes and sends required forms and communications
- Reviews medical certifications, and provides instructions if incomplete/insufficient
- Makes decisions to approve/deny cases
- Reviews Fitness for Duty (FFD) certifications and processes returns
- Refers cases to the (ADA) Coordinator, as needed
- Updates the system to close cases
- Collaborates with others to gather information, follow-up, and resolve issues
Generate reporting (10%):
- Reviews data from designated systems to monitor current cases
- Determines and takes actions needed within established deadlines, to ensure compliance of federal, state and university rules and regulations
- Audits cases and works with employees and departments to adjust time keeping/leave entries
- Creates monthly and ad hoc reports to provide compliance updates to the LOA team and leadership
Benefits continuation and billing (10%):
- Counsels employees on benefits continuation and conversion/portability options, specific to the type of leave of absence
- Generates benefits billing, according to employees decisions about continuation, and processes transactions
- Reconciles premiums and takes actions accordingly
Policies/Procedures, and Process Documentation (10%):
- Researches and interprets policies for leave of absence (LOA) cases
- Consults with LOA team, leadership, legal affairs and other departments as needed
- Identifies and implements process improvements
- Creates and updates process documentation
Provides other support (5%):
- Provide general benefits team and project support
- Provides other consultations/benefits administration, as assigned
- Conducts benefit presentations
- Provides support for benefits open enrollment, and events
- Other related duties as assigned and desired
Minimum Education/Experience
- Related Bachelor’s degree and two years of progressively responsible professional human resources leave of absence benefits administration experience with a focus in FMLA; or equivalent combination of training and experience (degrees must be from appropriately accredited institutions)
- Ability to communicate both in writing and orally with and relate to individuals of diverse disabilities and backgrounds
- Ability to gather data, compile information, generate calculations, and prepare reports
- Ability to deliver effective presentations to large and small audiences
Preferred Education, Knowledge, Skills and Experience
- Other benefits administration experience, to include direct work with various leave plans.
- Experience with HR/benefit system applications.
- Advanced Excel and Google Sheets/Forms experience.
- Experience with benefit reconciliations and billings.
- Experience working in higher education.
- Direct state benefits experience.
Necessary Certifications/Licenses
Preferred Certifications/Licenses
Special Notes to Applicants
UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
- The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
Please submit a resume and cover letter.
Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your resume.
- These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience.
The Search Committee will not contact references without first verifying permission with the finalist..
Posting Open Date
02/17/2025
Posting Close Date
Open Until Filled
Yes
Proposed Hire Date
04/01/2025
If time-limited please indicate appointment end date
Contact Information
