Benefits Leave of Absence Consultant

Position Information

General Information

Position Number 000515 Vacancy Open to All Candidates Working Title Benefits Leave of Absence Consultant Position Designation EHRA Non-Faculty Employment Type Permanent - Full-time Months per Year 12 Work Schedule

8:00 am – 5:00 pm; Monday – Friday with occasional evening and weekend hours required, as necessary.

This position may be eligible for a telework schedule once onboarding into position is complete and with supervisor approval.

Hours per week 40 FLSA Status Exempt Division Business Affairs Department Human Resources (Adm) Work Location King Building Salary Range $57,000 - $62,000 Primary Purpose of Department

Administer the benefits and services for the University.

Primary Purpose of Position

Consult with employees, management, departments, governing bodies, vendors, and others regarding employee benefits and services provided, with a focus on administration of leave of absence, and team functions.

This role includes benefits administration for several types of leave of absence, to include: Family Medical Leave Act (FMLA); Paid Parental; Family Illness; Disability (short-term, extended, and long-term); and Voluntary Shared Leave Program; Bereavement, Military, Educational/Professional/Scholarly leave; and Leave without pay.

This position works with more than 4,000 faculty and staff, as well as temporary employees meeting eligibility for benefits.

Summary Of Position Responsibilities

Process leave cases (65%):

• Serves as subject matter expert
• Consults employees regarding eligibility, impacts to benefits and processes
• Reviews applications and determines eligibility for benefits
• Scans/files documents received and completes system entries
• Completes and sends required forms and communications
• Reviews medical certifications, and provides instructions if incomplete/insufficient
• Makes decisions to approve/deny cases
• Reviews Fitness for Duty (FFD) certifications and processes returns
• Refers cases to the (ADA) Coordinator, as needed
• Updates the system to close cases
• Collaborates with others to gather information, follow-up, and resolve issues
  
  

Generate reporting (10%):

• Reviews data from designated systems to monitor current cases
• Determines and takes actions needed within established deadlines, to ensure compliance of federal, state and university rules and regulations
• Audits cases and works with employees and departments to adjust time keeping/leave entries
• Creates monthly and ad hoc reports to provide compliance updates to the LOA team and leadership
  
  

Benefits continuation and billing (10%):

• Counsels employees on benefits continuation and conversion/portability options, specific to the type of leave of absence
• Generates benefits billing, according to employees decisions about continuation, and processes transactions
• Reconciles premiums and takes actions accordingly
  
  

Policies/Procedures, and Process Documentation (10%):

• Researches and interprets policies for leave of absence (LOA) cases
• Consults with LOA team, leadership, legal affairs and other departments as needed
• Identifies and implements process improvements
• Creates and updates process documentation
  
  

Provides other support (5%):

• Provide general benefits team and project support
• Provides other consultations/benefits administration, as assigned
• Conducts benefit presentations
• Provides support for benefits open enrollment, and events
• Other related duties as assigned and desired
  
  

Minimum Education/Experience

• Related Bachelor’s degree and two years of progressively responsible professional human resources leave of absence benefits administration experience with a focus in FMLA; or equivalent combination of training and experience (degrees must be from appropriately accredited institutions)
• Ability to communicate both in writing and orally with and relate to individuals of diverse disabilities and backgrounds
• Ability to gather data, compile information, generate calculations, and prepare reports
• Ability to deliver effective presentations to large and small audiences
  
  

Preferred Education, Knowledge, Skills and Experience

• Other benefits administration experience, to include direct work with various leave plans.
• Experience with HR/benefit system applications.
• Advanced Excel and Google Sheets/Forms experience.
• Experience with benefit reconciliations and billings.
• Experience working in higher education.
• Direct state benefits experience.
  
  

Necessary Certifications/Licenses Preferred Certifications/Licenses Special Notes to Applicants

UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/

• The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
  
  

Please submit a resume and cover letter.

Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your resume.

• These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience.
  
  

The Search Committee will not contact references without first verifying permission with the finalist. .

Posting Open Date 02/17/2025 Posting Close Date Open Until Filled Yes Proposed Hire Date 04/01/2025 If time-limited please indicate appointment end date Contact Information

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * How did you hear about this employment opportunity?
• UNC Charlotte Website
• HERC Job Board
• Inside Higher Education
• Circa (formerly known as Local JobNetwork)
• Another Website
• Agency Referral
• Advertisement/Publication
• Personal Referral
• Other
• Where did you learn about this posting? (Open Ended Question)
• * How many years of direct work experience do you have facilitating Family Medical Leave Act (FMLA) process for employees?
• less than 2 years
• 2 - 4 years
• Over 5 years
• Knowledge of with no direct experience
• * Describe your direct work experience with FMLA administration. (Open Ended Question)
• * Do you have professional experience with other types of leaves of absence (i.e. Disability, Military, Educational, Bereavement? If so, please indicate which type(s) and your experience. (Open Ended Question)
• * Do you have professional experience working in Higher Education or other related state, government, not for profit agencies or other related field, as it relates to the position you are applying to?
• Yes
• No
• * Do you have advanced MS Office sills, with high-level Excel proficiency (experience with functions, pivot tables, and VLOOKUP preferred)? If yes, please explain your experience using Excel. (Open Ended Question)
• * Do you have experience using Google Suite? In what capacity? (Open Ended Question)
  

Applicant Documents

Required Documents

• Resume / Curriculum Vitae
• Cover Letter / Letter of Interest
• Contact Information for References
  
  

Optional Documents