What are the responsibilities and job description for the Grad Student - Customer Experience and Virtual Care position at UNC Health?
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.
Summary :
The purpose of this position is for the intern to apply knowledge of practices and processes in a fast-paced, real-world environment. The intern will assist in writing reports, conducting research, analyzing data, and making recommendations to improve effectiveness and efficiency.
Responsibilities :
1. Communication- Uses appropriate methods to clearly convey information to others in an engaging way, which helps others understand and retain the message
2. Collaboration- Works with others respectfully and openly; provides help to achieve shared goals.
3. Service- Anticipates and meets or exceeds all patient / customer needs and pro-actively takes responsibility for ensuring their quality care experiences.
4. Accountability- Takes ownership for goals and outcomes; effectively and efficiently uses available resources to successfully complete task.
5. Improvement- Identifies opportunities and takes action to continuously improve processes. Maintains effectiveness and flexibility during change.
Other Information
Education Requirements :
- Bachelor's degree
Licensure / Certification Requirements :
Professional Experience Requirements :
In your online application, please submit the following items in 1 combined PDF file uploaded under the resume section :
Job Details
Legal Employer : NCHEALTH
Entity : Shared Services
Organization Unit : Ntwrk Dvlp and Cust Experience
Work Type : Intern
Standard Hours Per Week : 40.00
Salary Range : $17.94 - $25.25 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type : Hybrid
Work Schedule : Day Job
Location of Job : US : NC : Morrisville
Exempt From Overtime : Exempt : No
This position is employed by NC Health (Rex Healthcare, Inc., d / b / a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and / or to apply for a career opportunity.
Salary : $18 - $25
