What are the responsibilities and job description for the Conference Services Assistant position at uncc-sb?
The Conference Services Assistant acts as the liaison between Conferences, Reservations and Event Services (CRES) department and various summer conference groups and camps. The role of the Conference Services Assistant will encompass the final stages of the pre-planning process, on-site registration and all tasks involved to ensure smooth and successful events. The Conference Services Assistant will be required to facilitate weekly meetings and provide on-site assistance for groups. In addition, they will be required to effectively evaluate each event for future planning.Day-to-day tasks may include but are not limited to:Calling and/or emailing clients to follow up on needs to meet deadlines.Working within event planning software and scheduling programs such as 25Live and Iris Coordinator.Addressing client's questions and/or concerns outside of office hours that may arise.Updating databases, spreadsheets and filing and organizing paperwork.Communicating with campus partners including Athletics, Dining, Facilities, Housing, Parking, etc.Checking in on catered meals along with groups eating in dining halls.Ensuring room setups are accurate and appropriate equipment and/or personnel is present before client arrival.Being the point of contact for questions during group check-in and check-outs.
