What are the responsibilities and job description for the Host/Hostess position at Uncle Franks?
## Overview
We are seeking a friendly and customer-oriented Host/Hostess to join our team. As a Host/Hostess, you will be the first point of contact for guests, providing exceptional service and creating a welcoming atmosphere.
## Duties
- Greet guests with a warm welcome and seat them accordingly
- Assist in managing reservations and waitlists
- Provide guests with menus and ensure they are attended to promptly
- Maintain cleanliness and organization of the host stand and lobby area
- Communicate effectively with the serving staff to ensure smooth service flow
## Experience
- Prior experience in guest services or customer service is preferred
- Knowledge of hospitality, restaurant, or food service industry practices
- Familiarity with Aloha POS system is a plus
- Strong guest relations skills and ability to handle various guest situations tactfully
- Understanding of phone etiquette in a professional setting
Job Type: Part-time
Pay: $16.00 - $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Evening shift
Ability to Commute:
- Wantagh, NY 11793 (Required)
Ability to Relocate:
- Wantagh, NY 11793: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $17