What are the responsibilities and job description for the Service Technician - Engine Expert position at Underriner Ford and Nissan of the Dalles?
Job Description:
In this role, you will have the opportunity to work with a variety of vehicle makes and models, utilizing your technical skills and knowledge to diagnose and repair complex issues. Our team is dedicated to providing exceptional customer service and ensuring that every vehicle leaves our facility in top condition.
About Our Company:
Underriner Ford and Nissan of the Dalles is a family-owned business with a rich history of serving the automotive community. We take pride in our commitment to family, community, integrity, passion, and accountability. Our goal is to provide our customers with an exceptional ownership experience, from purchase to service and beyond.
Benefits and Perks:
- Sundays off, allowing you to relax and recharge.
- Competitive pay, reflecting your value to our team.
- 100% employee-paid medical premium, prioritizing your health and well-being.
- Opportunities for advancement and career growth, enabling you to develop new skills and take on new challenges.
- Comprehensive medical, dental, and vision benefits, supporting your overall health and happiness.
- Industry training and development programs, helping you stay up-to-date with the latest technologies and techniques.
- A 401(k) plan, encouraging you to save for your future.
- A flex spending account, empowering you to make smart financial decisions.
- An employee discount program, offering you exclusive savings on service, parts, and vehicles.
Responsibilities and Expectations:
- Perform high-quality work on all assigned repair orders, adhering to dealership standards.
- Conduct thorough inspections and diagnostic tests to identify and repair complex issues.
- Collaborate with the Service Advisor to ensure seamless communication with customers.
- Provide detailed estimates and updates to customers, maintaining transparency and trust.
- Adhere to manufacturer specifications and guidelines when executing repairs under warranty.
Requirements and Qualifications:
- Minimum 2 years of experience as a Service Technician, preferably with ASE certification.
- High school diploma or equivalent required, with a focus on mechanical or technical studies.
- B-level qualifications, including Diagnostic, Electrical, and Engine Repair.
- Excellent hand-eye coordination, dexterity, and mechanical aptitude.
- Strong customer service skills, with the ability to communicate effectively with diverse customers.
- Basic computer competencies, including proficiency in diagnostic software.
- Positive attitude, enthusiasm, and eagerness to learn and grow.
- Ability to adapt to changing circumstances and priorities.
- Valid driver's license and clean driving record.
We are committed to creating a diverse, inclusive, and respectful work environment. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional service.
