Demo

Enterprise Account Manager

UnFrame
Cupertino, CA Full Time
POSTED ON 4/12/2025
AVAILABLE BEFORE 5/7/2025

About the Role

We are seeking an entrepreneurial Account Manager to join Unframe. You will build a pipeline from the ground up, drive adoption of our AI solutions, and play a critical role in scaling the business. This is a unique opportunity to define the foundation for our customer partnerships while thriving in a fast-paced, dynamic environment.

Key Responsibilities

  • Build and Own Pipeline : Develop and manage a robust pipeline from scratch, identifying and pursuing high-potential opportunities.
  • Customer Success : Serve as the primary point of contact for customers, ensuring smooth onboarding and effective adoption of Unframe's solutions.
  • Value Delivery : Clearly articulate ROI and business impact, aligning our solutions to customer needs.
  • Account Growth : Identify and drive expansion opportunities by fostering strong relationships and understanding customer challenges.
  • Cross-Functional Collaboration : Work with Sales, Product, and Support teams to deliver exceptional customer outcomes.
  • Advocacy : Turn satisfied customers into champions by identifying opportunities for case studies, referrals, and testimonials.

Experience

  • 8 years in Account Management, Customer Success or Sales, ideally in a startup or high-growth environment.
  • Proven success in building and scaling a pipeline from scratch, with a consistent track record of exceeding targets.
  • Experience managing and expanding relationships with large enterprise accounts, understanding their unique challenges and processes.
  • Familiarity with AI, data management or enterprise software (e.g., SaaS solutions, enterprise platforms) is a strong advantage.
  • Demonstrated ability to thrive in fast-paced, dynamic settings, navigating ambiguity, and taking ownership of outcomes.
  • Skills

  • Entrepreneurial mindset with a proactive approach to creating and pursuing opportunities.
  • Exceptional communication and relationship-building skills.
  • Strong problem-solving abilities and a data-driven mindset.
  • Comfort with technical concepts and experience collaborating with technical teams.
  • If this sounds like you, let's build something amazing together!

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