What are the responsibilities and job description for the Airline Customer Support Specialist position at Unifi?
About the Role
This Airport Customer Service Agent position is an exciting opportunity to join a team dedicated to delivering exceptional customer experiences. As a representative of Unifi, you will work closely with passengers, handle customer inquiries, and resolve issues related to baggage and luggage.
Responsibilities
- Assist passengers with baggage pick-up and resolve issues related to delayed or lost items.
- Utilize computer software to track and catalog luggage.
- Handle customer interactions with professionalism and efficiency.
- Perform other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
Requirements
- Must be a local resident.
- High School diploma or GED required.
- Valid In-State Drivers License needed.
- Ability to pass a pre-employment drug screen.
- Ability to pass up to a 10-year background check.
- Must be at least 18 years of age.
- Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
