What are the responsibilities and job description for the Customer Support Agent - Lihue Airport position at Unifi?
About the Role
This position involves assisting passengers with their baggage pick-up and resolving issues related to delayed, lost, or damaged items. The ideal candidate will be able to work effectively in a fast-paced environment, handle multiple tasks simultaneously, and maintain a professional demeanor at all times.
Key Responsibilities:
- Assist passengers with baggage pick-up and resolve issues related to lost or damaged items.
- Utilize computer software to track and catalog luggage.
- Handle customer interactions with class and efficiency.
- Perform other related duties as assigned within the appropriate skill and experience capabilities expected for this position.