What are the responsibilities and job description for the JFK Passenger Service Agent - AeroMexico position at Unifi?
General information
Job Title
JFK Passenger Service Agent - AeroMexico
Date
Monday, May 27, 2024
State
New York
City
Jamaica
Base Pay Rate
$ 19.00
Full/Part Time
Part Time
Part Time Days
Days of the week Shift Shift Start Time Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday A.M. shift 05:00am Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday Overnight shift 10:00pm
Requirements And Description
N.B.: INTERVIEWS BY APPOINTMENTS ONLY. NO WALK-INS ACCEPTED.
Passenger Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!
Responsibilities
Job Title
JFK Passenger Service Agent - AeroMexico
Date
Monday, May 27, 2024
State
New York
City
Jamaica
Base Pay Rate
$ 19.00
Full/Part Time
Part Time
Part Time Days
Days of the week Shift Shift Start Time Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday A.M. shift 05:00am Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday Overnight shift 10:00pm
Requirements And Description
N.B.: INTERVIEWS BY APPOINTMENTS ONLY. NO WALK-INS ACCEPTED.
Passenger Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!
Responsibilities
- Assist passengers with a smile and friendly face through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
- Handle all aspects of ticketing and check-in by operating a computerized system. System usage includes boarding, baggage service, reservations and resolving related complaints and problems.
- Direct passengers through Customs, Immigration, and Quarantine.
- Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
- Push wheelchairs with passengers through all areas of the airport including terminal and gate areas.
- MUST BE FLUENT IN SPANISH.
- Ability to showcase exceptional customer service abilities to all cliental.
- Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
- Must be able to lift/carry / push/pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
- Able to work in extreme conditions, such as hot and cold weather, as well as small spaces.
- Flexible schedule allowing work during nights, weekends, and holidays.
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