What are the responsibilities and job description for the Receptionist position at Unified Group Inc?
Unified Group Services is a full-service third-party administrator (TPA) for self-insured group health plans. We're dedicated to providing excellent customer service and the flexibility our customers desire in administering employee benefit plans.
Unified Group Services has a reputation for excellent customer service in the marketplace, and this position is crucial to continuing that status.
Job Summary :
The Receptionist is required to kindly and professionally answer a high volume of phone calls, determine the purpose of callers, and forward calls to the appropriate personnel and departments, direct guest communication, and assist with processing incoming mail. Tasks include answering the telephone, processing the mail, and performing clerical duties.
Job Qualifications :
- High school diploma or G.E.D.
- Previous reception or call center experience recommended.
- Possess good language skills using proper grammar and diction.
- Polite, courteous, and professional phone skills.
- Legible handwriting.
- Ability to open, sort, date stamp, and distribute the mail.
- Familiarity with word processing programs.
- Excellent attendance
- Willingness to attend training workshops on customer service / computer skills as necessary.
Essential Functions :
Hours Required : 40 per week - Monday through Friday, 8 : 00 a.m. to 5 : 00 p.m.
Pay Basis : Hourly
Benefits :
Unified Group Services offers an excellent benefits package including :
Other Reasons to Work Here :
This is an in-the-office position. We are located just off I69 Exit 226.
Unified Group Services is an Equal Opportunity Employer.