What are the responsibilities and job description for the Licensed Insurance Customer Service Representative position at Unified Insurance Group?
Job Description
Job Description
Join a team that cares about our customers and you! Unified Insurance Group in Corvallis, Oregon, is looking for an experienced and committed individual to join our team as a Full-Time Licensed Customer Service Representative. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential.
This is an in office position.
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Life Insurance
Mon-Fri Schedule
Retirement Plan
Evenings Off
Team Lunches for special occasions
Oregon Paid Leave
Office Coffee & Soda
Career Growth Opportunities
Responsibilities
- Process customer policy change requests.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Answer incoming phone calls on the first ring.
- Assist with varying Personal and Small Commercial lines change requests.
- Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.
Requirements