What are the responsibilities and job description for the Account Manager, Sales position at Unifrax I LLC?
Job Requirements
Why work for us?
Alkegen brings together two of the world’s leading specialty materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and specialty insulation and sealing materials. Through global reach and breakthrough inventions, we are delivering products that enable the world to breathe easier, live greener, and go further than ever before.
With over 60 manufacturing facilities with a global workforce of over 9,000 of the industry’s most experienced talent, including insulation and filtration experts, Alkegen is uniquely positioned to help customers impact the environment in meaningful ways.
Alkegen offers a range of dynamic career opportunities with a global reach. From production operators to engineers, technicians to specialists, sales to leadership, we are always looking for top talent ready to bring their best. Come grow with us!
Job Requirements and Responsibilities:
• Utilize commercial systems and processes to effectively manage assigned territory (CRM, tableau, Key Account Plans).
• Prepare regular sales reports and forecasts for management review.
• Provide insights and recommendations based on sales data and market analysis.
• Achieve revenue targets and sales KPIs.
• Develop and implement strategies to meet and exceed sales goals.
• Negotiate terms and conditions with customers to secure profitable and mutually beneficial agreements.
• Working with SIOP and the Field Sales team gathering and preparing Sales and Forecasting information
Customer Relationship Management:
• Build and maintain strong relationships with existing customers to foster loyalty and repeat business.
• Resolve escalated customer problems, complaints and inquiries that cannot be managed at the customer service level
• Use CRM to maintain accuracy of all contacts / accounts, manage leads, and progress opportunities.
• Own and Grow Assigned Accounts
• Communicate with cross-functional teams to increase sales, reach additional markets, and promote new business.
• Sell in a consultative way to increase customer value.
• Use customer feedback to generate ideas about potential new products, product updates and new applications.
• Prepare price quotations to existing and potential new customers
Team Engagement:
• Contribute to Inside Sales team performance, ensuring all revenue goals are met.
• Support Inside Sales team in meeting or exceeding Pricing Goals.
• Work closely with other team members, such as marketing and customer service, to ensure a cohesive and positive customer experience.
• Regular reporting via weekly reports and live team meetings.
• Regular sales and product training required
Qualifications:
• Bachelor’s Degree preferred, engineering /business/marketing.
• 2 - 4 years sales / sales support experience.
• Exceptional communications skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence.
• Highly motivated and positive attitude with strong customer focus.
• Adept computer skills, including proficiency in CRM, Microsoft Office Suite and Teams.
• Ability to work independently as well as in a team in a fast-paced environment.
• Ability to multi-task, prioritize, and manage time effectively
• Excel in skill of negotiation, building relationships, and product/market knowledge.
• Reliable, trustworthy and detail oriented with good decision-making skills.
If you are interested in being part of a world class Sales function here at Alkegen then we would love to hear from you.
At Alkegen, we strive every day to help people – ALL PEOPLE – breathe easier, live greener and go further than ever before. We believe that diversity and inclusion is central to this mission and to our impact. Our diverse and inclusive culture drives our growth & innovation, and we nurture it by actively embracing our differences and using our varied perspectives to solve the complex challenges facing our changing and diverse world.
Employment selection and related decisions are made without regard to sex, race, ethnicity, nation of origin, religion, colour, gender identity and expression, age, disability, education, opinions, culture, languages spoken, veteran’s status, or any other protected class.
