Electronic Document Storage Technician

Who we are: UniGroup is a cooperative committed to delivering industry-leading transportation solutions for its customers and members. Focused on a premier customer experience with an emphasis on quality and innovation, UniGroup is the nation’s largest household goods relocation organization, with a portfolio of world-class brands including United Van Lines, Mayflower Transit, UniGroup Logistics and UniGroup Worldwide.   We unite the strength and capabilities of our collective network to move people, products and possessions with the utmost care, knowledge, and expertise — and delight our customers at every point along the journey.     Join our team! Looking for a challenge? If you're motivated by solving complex problems and contributing to industry-leading solutions, we’ll provide a supportive, collaborative environment where you can build a rewarding career and make an impact with a global leader in moving and logistics.   At UniGroup, we provide solutions and services for people, businesses and a world on the move. Invest your natural curiosity, passion for results and desire to make a difference here and we’ll invest in your success with support, learning opportunities and benefits to drive your career in exciting new directions.     What you’ll do:   The Electronic Document Storage Technician processes high volumes of billing documents through the operation of digital image scanning equipment and indexing software programs. This individual is responsible for entering, maintaining, and retrieving documents daily, as well as providing basic support for agents and associates via email and phone.    Responsibilities:   Serves as a quality control measure by auditing images to ensure the integrity and usability of scanned documents  Verifies and validates image/document errors and makes necessary changes as needed  Works independently to index documents received through imaging software to TransDocs  Collaborates with Fleet Technology to assist drivers and agents with document issues submitted using UniGroup applications  Works with agents to address paperwork issues or workflow issues via email or phone  Maintains productivity and quality levels in accordance with company standards  Collaborates with IT to resolve system issues and support enhancements  Manages reporting, journal entries, and data exports within the ERP system, including managing agency statement exports through internal systems  Provides administrative and order support to other teams as needed    What you’ll bring: High School Diploma or equivalent  Strong data entry skills with exceptional attention to detail A self-motivated and flexible mindset, with the ability to resolve document issues efficiently A desire to learn and take on more, with opportunities for cross-training and growth. A personable and adaptable approach, contributing to a collaborative and dynamic team environment What you’ll gain: Our benefits are fully competitive and provide you the opportunity to maintain a healthy work-life balance, access the resources you need, and focus on your growth and happiness.    Health & Wellbeing: Medical & Prescription Coverage Dental & Vision Plans Flexible Spending Accounts (FSA)   Employee Assistance Program (EAP) 12-week Primary Caregiver Leave 4-week Secondary Caregiver Leave Competitive PTO  Volunteer PTO – 8 Paid Hours/Year Insurance Benefits: Company Paid Life Insurance Company Paid Long & Short-Term Disability Voluntary Supplemental Life and AD&D Insurance   Other Benefits: 401K with 3% Employer Match Tuition Reimbursement Company Paid Holidays   To see what UniGroup life is like, visit our Careers Page, Facebook, or LinkedIn.