What are the responsibilities and job description for the Manager, Brokerage position at UniGroup, C.A.?
🌟Drive Brokerage Excellence.
At UniGroup, we don’t just move freight — we move people, products, and possibilities. As the parent company of trusted brands like United Van Lines, Mayflower Transit, and UniGroup Logistics, we bring innovation, scale, and service to every shipment.
We're seeking a Manager, Brokerage who’s ready to lead a growing team, optimize transportation solutions, and take ownership of third-party carrier performance — with a focus on container freight, specialized shipments (like autos and trade shows), and cross-functional partnership.
This is a high-visibility role where your decisions directly influence cost, carrier quality, and service delivery across UniGroup’s expansive network.
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What You’ll Do
As the Manager, Brokerage, you’ll be responsible for building relationships, leading a front-line team, and sourcing 3rd-party carriers to keep freight moving smoothly. You’ll:
✔ Source, vet, and select third-party carriers — especially for containers and specialized freight✔ Negotiate rates, build partnerships, and resolve service issues or disputes✔ Lead, coach, and develop a small but growing brokerage team✔ Oversee shipment coordination, load planning, and on-time delivery✔ Collaborate closely with pricing, assets, and equipment teams✔ Monitor KPIs using Excel, Qlik, ThoughtSpot, and other performance tools✔ Identify opportunities to reduce manual reporting and streamline operations
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What You’ll Gain
This isn’t just a role — it’s a stepping stone to broader influence in our brokerage strategy. You’ll work across departments, shape service solutions, and:
✨ Lead and coach a team to drive performance, collaboration, and continuous improvement✨ Influence cross-functional processes in pricing, operations, and strategy✨ Be part of a growing, evolving team with clear impact and visibility
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What Sets You Up for Success
âś… Deep understanding of third-party transportation and carrier networksâś… Strong negotiation and conflict resolution skillsâś… Proven leadership experience with a passion for team developmentâś… Comfort working with operational KPIs, shipment metrics, and data dashboardsâś… A collaborative mindset and the ability to navigate ambiguity with confidence
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What You’ll Bring
✔ 5 years of experience in brokerage, transportation, or logistics✔ Proven success managing carrier relationships and resolving service issues✔ Prior leadership experience — you know how to set expectations, coach, and grow a team✔ Familiarity with container freight, autos, trade shows, or other specialized freight is a plus✔ Hands-on experience with Excel and platforms like Qlik or ThoughtSpot✔ TIA Broker Certification is a bonus
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Soft Skills to Thrive
🌱 Curiosity and a growth mindset🧠Calm, strategic problem-solver — especially under pressure🤝 Strong communicator and influencer across all levels🔍 Detail-oriented with a focus on continuous improvement🔄 Comfortable working in fast-paced, ever-evolving environments
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Our Benefits
We support your success with a full package of benefits designed to help you thrive — professionally and personally.
Health & Wellbeing• Medical, dental, and vision coverage• 12-week primary caregiver leave and 4-week secondary caregiver leave• Employee Assistance Program (EAP)• Flexible Spending Accounts (FSA)
Time Off & Flexibility• Competitive paid time off (PTO), plus 8 hours of volunteer PTO• Paid holidays• Hybrid work schedule (in-office Tuesday through Thursday)
Financial & Career Growth• 401(k) with 3% employer match• Tuition reimbursement• Company-paid life and short/long-term disability insurance
Ready to Make Your Mark?
If you're excited to contribute to smarter brokerage solutions, support a growing team, and collaborate with industry experts to drive transportation success — we’d love to hear from you!
👉 Apply now and help us move the world, smarter.
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To see what UniGroup life is like, visit our Careers Page, Facebook, or LinkedIn.