What are the responsibilities and job description for the Front Desk Administrator position at Unilock Chicago, Inc?
Join the U-Crew
Unilock - Midwest is hiring for a Front Desk Administrator in our Aurora, IL location. Unilock has been the hardscaping industry leader for 50 years, making outdoor spaces in North America more beautiful and enjoyable. And it’s people like you who’ve made it possible. People willing to put in the effort, and proud to play their part. People who appreciate the difference between a job and a job well done. Go-getters. Difference makers. If this sounds like you,
Are you a multi-tasker and like to keep busy while learning something new every day? Do you enjoy having discussions with people about their vision for their Hardscape designs (Back yards, driveways)? Or maybe you enjoy being helpful and being the go-to person for helpful information, and meeting/talking with new people every day. Then look no further, you would be the perfect person for this role.
The Front Desk Administrator will perform the following duties.
Outdoor Idea Center Showroom
- Greet visitors and provide a tour of the showroom as known as the Outdoor Information Center
- Provide assistance to homeowners by offering design ideas, product knowledge, and samples
- Availability to work alternating Saturdays during the busy season (April - October)
Receptionist Duties
- Serves as the receptionist for the front office, greeting visitors
- Answers phones and directs calls to appropriate individuals
- Data Entry into Excel spreadsheets and Customer Service software
- Operate office machines including copiers, scanners, phone and voicemail systems, computers, and other standard office equipment
- Provide samples to customers that can weigh between 20-30 lbs.
- Mail packages via USPS, UPS & Fed Ex
- All other duties assigned by the Human Resource Manager
- Contribute to team effort by accomplishing related duties as needed
What we offer you
- Health Benefits (Medical, Dental, Vision) start beginning of the month following the start date
- 401k Matching (after a year),
- Life Insurance, HSA, FSA
- Reimbursements for Wellness and Gym Membership
- Charitable contribution matching
- Paid holiday, vacation, sick time, and Volunteer Day
- Company-wide closure/paid time off between Christmas and New Year’s holidays
Experience
Preferred- Front desk or customer service experience is helpful.
Education
Preferred- High School or better
Skills
Preferred- MS Office
- Organizational Skills
- Problem Solving
- Reception
- Relationship Building
Behaviors
Preferred- Enthusiastic: Shows intense and eager enjoyment and interest
- Team Player: Works well as a member of a group
- Thought Provoking: Capable of making others think deeply on a subject
Motivations
Preferred- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
- Self-Starter: Inspired to perform without outside help
Salary : $32,200 - $40,800
