What are the responsibilities and job description for the Customer Service/Assistant Dispatcher position at Unilock?
PAVE A BRIGHTER FUTURE FOR YOURSELF!
Looking for a life-long career, with opportunities for advancement, and unmatched benefits packages? Unilock has been North America’s premier manufacturer of concrete paving stones and retaining walls for 50 years. Unilock facilities are safe, and fully automated production facilities.
We are currently hiring for a Customer Service/Assistant Dispatch
This position is eligible for a SIGN-ON BONUS OF $1,500
What you’ll do:
- Demonstrate a passion for excellence with respect to treating and caring for customers while having a can-do attitude, and willingness to always help.
- Highly developed sense of integrity and commitment to customer satisfaction, greet by name, create account ownership, be responsive and timely, and display a caring attitude.
- Strong decision making and analytical abilities.
- Create orders and shipping tickets for customers.
- Communication with customers, drivers, and sales team to ensure complete satisfaction.
- Work well in a team environment as well as independently.
- Strong detail-oriented and communication skills.
- Perform daily office responsibilities to maintain efficient operations.
- Ability to communicate clearly and professionally, both verbally and in writing.
- Backup our Dispatcher when out of the office to arrange freight logically, route trucks, dispatch drivers, schedule transfer trucks and receiving trucks.
Requirements
- Ability to work overtime (M-F during season 10-hour days and off-season 8-hour days)
- Highly Dependable and ability to cover daily shift hours necessary when performing dispatch duties until job is completed.
- Ability to perform basic math equations.
- Demonstrate excellent attention to detail while multi-tasking in a fast-paced environment
- Solid working knowledge of Microsoft Word and Excel and basic math equations
- Exhibit professional and courteous etiquette in all situations.
What we offer you
- Health Benefits (Medical, Dental, Vision) start beginning of the month following the start date, at very reasonable rates
- 401k Matching (after a year), Life Insurance, HSA, FSA
- Reimbursements for Wellness and Gym Membership
- Charitable contribution matching
- Paid holiday, vacation, and sick time
- Company-wide closure/paid time off between Christmas and New Year’s holidays
