What are the responsibilities and job description for the Entry Level Customer Service Rep position at Unilux Brand?
Department: Unilux Brand
Location: Chicago, IL
Compensation: $35,000 - $45,000 / year
Job Title: Entry-Level Customer Service Assistant
Location: Chicago, IL
Company: Unilux Brand
Job Description:
Unilux Brand is looking for a friendly and motivated Entry-Level Customer Service Assistant to join our Chicago, IL. This role involves interacting with customers, addressing inquiries, and ensuring satisfaction through exceptional service. The ideal candidate is eager to learn, detail-oriented, and passionate about delivering great customer experiences.
Key Responsibilities
- Respond to customer inquiries via phone, email, and in-person interactions
- Provide accurate product and service information
- Resolve customer issues and escalate when needed
- Maintain and update customer records
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer skills and willingness to learn new systems
- Comprehensive health, dental, and vision coverage
- Paid time off, including vacation and sick leave
- Retirement savings plan with employer contributions
- Employee wellness programs and mental health support
- Professional training and development opportunities
Salary : $35,000 - $45,000
