What are the responsibilities and job description for the Customer Service Representative (Part-Time) - Financial Services position at Union Bank & Trust Company?
Job Title: Customer Service Representative (Part-Time)
Company Overview: Union Bank & Trust Company is a financial institution dedicated to providing exceptional customer service and delivering innovative banking solutions. Our team of professionals is committed to building strong relationships with our customers and communities.
Estimated Salary: $16.00/hour
Job Description: As a Teller at Union Bank & Trust Company, you will serve as the primary point of contact for customers and non-customers, providing outstanding customer service throughout every interaction. Your role will involve performing various customer transactions on a daily basis, offering information, resolving issues, and identifying opportunities to strengthen customer relationships through suggestions of other bank products and services.
Key Responsibilities:
Requirements:
Working Environment: This role is an indoor position with minimal exposure to outdoor elements or hazards. The successful candidate will be able to stand and/or walk for prolonged periods, with some sedentary work involving lifting and carrying up to 50 lbs occasionally.
Company Overview: Union Bank & Trust Company is a financial institution dedicated to providing exceptional customer service and delivering innovative banking solutions. Our team of professionals is committed to building strong relationships with our customers and communities.
Estimated Salary: $16.00/hour
Job Description: As a Teller at Union Bank & Trust Company, you will serve as the primary point of contact for customers and non-customers, providing outstanding customer service throughout every interaction. Your role will involve performing various customer transactions on a daily basis, offering information, resolving issues, and identifying opportunities to strengthen customer relationships through suggestions of other bank products and services.
Key Responsibilities:
- Accept and accurately process all financial transactions
- Maintain responsibility for cash drawer and follow proper balancing procedures
- Provide excellent customer service by answering questions and addressing concerns
- Cross-sell other bank services and refer customers to other departments to achieve sales goals
- Learn and maintain knowledge of products, fees, and policies, and stay current on offerings to make informed product suggestions
- Demonstrate compliance with all bank regulations applicable to designated job responsibilities
Requirements:
- High school diploma required
- Cash handling experience preferred
- Accuracy and attention to detail essential
- Previous sales and customer service experience preferred
- Effective communicator promoting the customer service philosophy
- Basic math skills and proficient computer skills
- Ability to work independently and exercise good judgment
Working Environment: This role is an indoor position with minimal exposure to outdoor elements or hazards. The successful candidate will be able to stand and/or walk for prolonged periods, with some sedentary work involving lifting and carrying up to 50 lbs occasionally.
Salary : $16
